Undercover User Experience Design


Author: Cennydd Bowles,James Box
Publisher: Pearson Education
ISBN: 9780132118255
Category: Computers
Page: 288
View: 2932

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Once you catch the user experience bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies usability testing, personas, prototyping and so on unless your organization 'gets it', putting them into practice is trickier. Undercover User Experience is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to fit research, ideation, prototyping and testing into their daily workflow, and how to design good user experiences under the all-too-common constraints of time, budget and culture.

Undercover User Experience

Learn how to Do Great UX Work with Tiny Budgets, No Time, and Limited Support
Author: Cennydd Bowles,James Box
Publisher: New Riders Pub
ISBN: 9780321719904
Category: Computers
Page: 183
View: 5874

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Once You Catch The User Experience Bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies---usability testing, personas, prototyping and so on---unless your organization "gets it," putting them into practice is trickier. Undercover User Experience is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to fit research, idea generation, prototyping and testing into their daily workflow, and how to design good user experiences under the all-too-common constraints of time, budget and culture. "A wonderful, proctical, yet subversive book. Cennydd and James teach you the subtle art of fighting for---and then designing for---users in a hostile world."---Joshua Porter, co-founder Performable and co-creator of 52 weeksofUX. com

Pervasive Information Architecture

Designing Cross-Channel User Experiences
Author: Andrea Resmini,Luca Rosati
Publisher: Elsevier
ISBN: 9780123820952
Category: Computers
Page: 272
View: 9790

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Pervasive Information Architecture explains the ‘why’ and ‘how’ of pervasive information architecture (IA) through detailed examples and real-world stories. It offers insights about trade-offs that can be made and techniques for even the most unique design challenges. The book will help readers master agile information structures while meeting their unique needs on such devices as smart phones, GPS systems, and tablets. The book provides examples showing how to: model and shape information to adapt itself to users’ needs, goals, and seeking strategies; reduce disorientation and increase legibility and way-finding in digital and physical spaces; and alleviate the frustration associated with choosing from an ever-growing set of information, services, and goods. It also describes relevant connections between pieces of information, services and goods to help users achieve their goals. This book will be of value to practitioners, researchers, academics, andstudents in user experience design, usability, information architecture, interaction design, HCI, web interaction/interface designer, mobile application design/development, and information design. Architects and industrial designers moving into the digital realm will also find this book helpful. Master agile information structures while meeting the unique user needs on such devices as smart phones, GPS systems, and tablets Find out the ‘why’ and ‘how’ of pervasive information architecture (IA) through detailed examples and real-world stories Learn about trade-offs that can be made and techniques for even the most unique design challenges

A Project Guide to UX Design

For user experience designers in the field or in the making
Author: Russ Unger,Carolyn Chandler
Publisher: New Riders
ISBN: 0132931729
Category: Computers
Page: 360
View: 5330

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User experience design is the discipline of creating a useful and usable Web site or application that’s easily navigated and meets the needs of the site owner and its users. There’s a lot more to successful UX design than knowing the latest Web technologies or design trends: It takes diplomacy, management skills, and business savvy. That’s where the updated edition of this important book comes in. With new information on design principles, mobile and gestural interactions, content strategy, remote research tools and more, you’ll learn to: Recognize the various roles in UX design, identify stakeholders, and enlist their support Obtain consensus from your team on project objectives Understand approaches such as Waterfall, Agile, and Lean UX Define the scope of your project and avoid mission creep Conduct user research in person or remotely, and document your findings Understand and communicate user behavior with personas Design and prototype your application or site Plan for development, product rollout, and ongoing quality assurance

User Experience (UX) Design for Libraries


Author: Aaron Schmidt,Amanda Etches
Publisher: American Library Association
ISBN: 1555707815
Category: Computers
Page: 112
View: 8917

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User experience (UX) characterizes how a person feels about using a product, system or service. UX design incorporates the practical aspects of utility, ease of use and efficiency to make your web design and functionality decisions with patrons in mind. This results in a better design, a more intuitive interface, and a more enjoyable experience. This book shows you how to get there by providing hands-on steps and best practices for UX design principles, practices, and tools to engage with patrons online and build the best web presence for your library. You ll find out how to conduct a usability test, perform a card sort, make decisions on how to build the architecture of your site, create personas as a cornerstone of your website planning process, create a content strategy, and perform an experience-based evaluation of your site.

Designing Interface Animation

Improving the User Experience Through Animation
Author: Val Head
Publisher: Rosenfeld Media
ISBN: 1933820160
Category: Computers
Page: 240
View: 8788

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Effective interface animation deftly combines form and function to improve feedback, aid in orientation, direct attention, show causality, and express your brand’s personality. Designing Interface Animation shows you how to create web animation that balances purpose and style while blending seamlessly into the user’s experience. This book is a crash course in motion design theory and practice for web designers, UX professionals, and front-end developers alike.

Observing the User Experience

A Practitioner's Guide to User Research
Author: Mike Kuniavsky,Elizabeth Goodman,Andrea Moed
Publisher: Elsevier
ISBN: 0123848695
Category: Computers
Page: 585
View: 621

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Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and services. The techniques are drawn from the worlds of human-computer interaction, marketing, and social sciences. The book is organized into three parts. Part I discusses the benefits of end-user research and the ways it fits into the development of useful, desirable, and successful products. Part II presents techniques for understanding people's needs, desires, and abilities. Part III explains the communication and application of research results. It suggests ways to sell companies and explains how user-centered design can make companies more efficient and profitable. This book is meant for people involved with their products' user experience, including program managers, designers, marketing managers, information architects, programmers, consultants, and investors. Explains how to create usable products that are still original, creative, and unique A valuable resource for designers, developers, project managers - anyone in a position where their work comes in direct contact with the end user Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users

Smashing UX Design

Foundations for Designing Online User Experiences
Author: Jesmond Allen,James Chudley
Publisher: John Wiley & Sons
ISBN: 047097043X
Category: Computers
Page: 288
View: 3238

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Everyday UX

10 Successful UX Designers Share Their Tales, Tools, and Tips for Success
Author: Luke Chambers,Matthew Magain
Publisher: BookBaby
ISBN: 0992538009
Category: Computers
Page: 165
View: 8243

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Ever wondered how Lean UX author Jeff Gothelf got started? Which tools usability guru Gerry Gaffney uses? We interviewed 10 amazing UX designers to ask them these questions and more; the result is a fascinating glimpse into the diversity of the role of a UX Designer. One of the most popular questions asked by people in the UX Mastery community is: What does a day in the life of a user experience designer look like? This book is about what user experience designers do each day, but it offers much more than just a snapshot of their calendar. As you might expect, there is no such thing as a "typical day"; the organisations, people and projects that UXers deal with are as varied and unique as the design challenges they face, and every designer tackles a problem in their own way. This variety is part of what makes our jobs so exciting—we all have our own stories to tell. Here are ten of those stories, from around the globe. We hope they help you to make your own story worth telling too.

Measuring the User Experience

Collecting, Analyzing, and Presenting Usability Metrics
Author: William Albert,Thomas Tullis
Publisher: Newnes
ISBN: 0124157920
Category: Computers
Page: 320
View: 5070

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Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. The second edition presents new metrics such as emotional engagement, personas, keystroke analysis, and net promoter score. It also examines how new technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders. The book also contains new research and updated examples, including tips on writing online survey questions, six new case studies, and examples using the most recent version of Excel. Learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data Find a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system Discover in-depth global case studies showing how organizations have successfully used metrics and the information they revealed Companion site, www.measuringux.com, includes articles, tools, spreadsheets, presentations, and other resources to help you effectively measure the user experience

Drupal for Designers


Author: Dani Nordin
Publisher: "O'Reilly Media, Inc."
ISBN: 1449325041
Category: Computers
Page: 303
View: 8852

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Provides information on designing for the Drupal framework, covering such topics as choosing modules, managing markup, working with Drupal on the command line, and learning the basics of Git.

The UX Book

Process and Guidelines for Ensuring a Quality User Experience
Author: Rex Hartson,Pardha S. Pyla
Publisher: Elsevier
ISBN: 0123852420
Category: Computers
Page: 968
View: 1139

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The UX Book: Process and Guidelines for Ensuring a Quality User Experience aims to help readers learn how to create and refine interaction designs that ensure a quality user experience (UX). The book seeks to expand the concept of traditional usability to a broader notion of user experience; to provide a hands-on, practical guide to best practices and established principles in a UX lifecycle; and to describe a pragmatic process for managing the overall development effort. The book provides an iterative and evaluation-centered UX lifecycle template, called the Wheel, for interaction design. Key concepts discussed include contextual inquiry and analysis; extracting interaction design requirements; constructing design-informing models; design production; UX goals, metrics, and targets; prototyping; UX evaluation; the interaction cycle and the user action framework; and UX design guidelines. This book will be useful to anyone interested in learning more about creating interaction designs to ensure a quality user experience. These include interaction designers, graphic designers, usability analysts, software engineers, programmers, systems analysts, software quality-assurance specialists, human factors engineers, cognitive psychologists, cosmic psychics, trainers, technical writers, documentation specialists, marketing personnel, and project managers. A very broad approach to user experience through its components—usability, usefulness, and emotional impact with special attention to lightweight methods such as rapid UX evaluation techniques and an agile UX development process Universal applicability of processes, principles, and guidelines—not just for GUIs and the Web, but for all kinds of interaction and devices: embodied interaction, mobile devices, ATMs, refrigerators, and elevator controls, and even highway signage Extensive design guidelines applied in the context of the various kinds of affordances necessary to support all aspects of interaction Real-world stories and contributions from accomplished UX practitioners A practical guide to best practices and established principles in UX A lifecycle template that can be instantiated and tailored to a given project, for a given type of system development, on a given budget

Quantifying the User Experience

Practical Statistics for User Research
Author: Jeff Sauro,James R Lewis
Publisher: Morgan Kaufmann
ISBN: 0128025484
Category: Computers
Page: 350
View: 9857

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Quantifying the User Experience: Practical Statistics for User Research, Second Edition, provides practitioners and researchers with the information they need to confidently quantify, qualify, and justify their data. The book presents a practical guide on how to use statistics to solve common quantitative problems that arise in user research. It addresses questions users face every day, including, Is the current product more usable than our competition? Can we be sure at least 70% of users can complete the task on their first attempt? How long will it take users to purchase products on the website? This book provides a foundation for statistical theories and the best practices needed to apply them. The authors draw on decades of statistical literature from human factors, industrial engineering, and psychology, as well as their own published research, providing both concrete solutions (Excel formulas and links to their own web-calculators), along with an engaging discussion on the statistical reasons why tests work and how to effectively communicate results. Throughout this new edition, users will find updates on standardized usability questionnaires, a new chapter on general linear modeling (correlation, regression, and analysis of variance), with updated examples and case studies throughout. Completely updated to provide practical guidance on solving usability testing problems with statistics for any project, including those using Six Sigma practices Includes new and revised information on standardized usability questionnaires Includes a completely new chapter introducing correlation, regression, and analysis of variance Shows practitioners which test to use, why they work, and best practices for application, along with easy-to-use Excel formulas and web-calculators for analyzing data Recommends ways for researchers and practitioners to communicate results to stakeholders in plain English

Simple and Usable Web, Mobile, and Interaction Design


Author: Giles Colborne
Publisher: New Riders
ISBN: 0321714156
Category: Computers
Page: 240
View: 6541

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In a complex world, products that are easy to use win favor with consumers. This is the first book on the topic of simplicity aimed specifically at interaction designers. It shows how to drill down and simplify user experiences when designing digital tools and applications. It begins by explaining why simplicity is attractive, explores the laws of simplicity, and presents proven strategies for achieving simplicity. Remove, hide, organize and displace become guidelines for designers, who learn simplicity by seeing before and after examples and case studies where the results speak for themselves.

American Radical

Inside the World of an Undercover Muslim FBI Agent
Author: Tamer Elnoury,Kevin Maurer
Publisher: Penguin
ISBN: 1101986166
Category: Political Science
Page: 368
View: 713

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THE NEW YORK TIMES BESTSELLER The explosive memoir of a Muslim American FBI agent fighting terror from the inside. It’s no secret that federal agencies are waging a broad, global war against terror. But for the first time in this memoir, an active Muslim American federal agent reveals his experience infiltrating and bringing down a terror cell in North America. A longtime undercover agent, Tamer Elnoury joined an elite counterterrorism unit after September 11. Its express purpose is to gain the trust of terrorists whose goals are to take out as many Americans in as public and as devastating a way possible. It's a furious race against the clock for Tamer and his unit to stop them before they can implement their plans. Yet as new as this war still is, the techniques are as old as time: listen, record, and prove terrorist intent. Due to his ongoing work for the FBI, Elnoury writes under a pseudonym. An Arabic-speaking Muslim American, a patriot, a hero: To many Americans, it will be a revelation that he and his team even exist, let alone the vital and dangerous work they do keeping all Americans safe.

Designing with the Mind in Mind

Simple Guide to Understanding User Interface Design Guidelines
Author: Jeff Johnson
Publisher: Elsevier
ISBN: 012411556X
Category: Computers
Page: 250
View: 762

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In this completely updated and revised edition of Designing with the Mind in Mind, Jeff Johnson provides you with just enough background in perceptual and cognitive psychology that user interface (UI) design guidelines make intuitive sense rather than being just a list or rules to follow. Early UI practitioners were trained in cognitive psychology, and developed UI design rules based on it. But as the field has evolved since the first edition of this book, designers enter the field from many disciplines. Practitioners today have enough experience in UI design that they have been exposed to design rules, but it is essential that they understand the psychology behind the rules in order to effectively apply them. In this new edition, you'll find new chapters on human choice and decision making, hand-eye coordination and attention, as well as new examples, figures, and explanations throughout. Provides an essential source for user interface design rules and how, when, and why to apply them Arms designers with the science behind each design rule, allowing them to make informed decisions in projects, and to explain those decisions to others Equips readers with the knowledge to make educated tradeoffs between competing rules, project deadlines, and budget pressures Completely updated and revised, including additional coverage on human choice and decision making, hand-eye coordination and attention, and new mobile and touch-screen examples throughout

UX for Lean Startups

Faster, Smarter User Experience Research and Design
Author: Laura Klein
Publisher: "O'Reilly Media, Inc."
ISBN: 1449335047
Category: Business & Economics
Page: 240
View: 4219

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Offers a series of standalone chapters that let you concentrate on those areas most important to your startup. The advice Laura Klein provides in this book comes from more than 15 years of working with startups and building great user experiences.

Undercover

The True Story of Britain's Secret Police
Author: Paul Lewis,Rob Evans
Publisher: Faber & Faber
ISBN: 0571302181
Category: True Crime
Page: 352
View: 5407

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'Undercover lays bare the deceit, betrayal and cold-blooded violation practised again and again by undercover police officers - troubling, timely and brilliantly executed.' Henry Porter The gripping stories of a group of police spies - written by the award-winning investigative journalists who exposed the Mark Kennedy scandal - and the uncovering of forty years of state espionage. This was an undercover operation so secret that some of our most senior police officers had no idea it existed. The job of the clandestine unit was to monitor British 'subversives' - environmental activists, anti-racist groups, animal rights campaigners. Police stole the identities of dead people to create fake passports, driving licences and bank accounts. They then went deep undercover for years, inventing whole new lives so that they could live incognito among the people they were spying on. They used sex, intimate relationships and drugs to build their credibility. They betrayed friends, deceived lovers, even fathered children. And their operations continue today. Undercover reveals the truth about secret police operations - the emotional turmoil, the psychological challenges and the human cost of a lifetime of deception - and asks whether such tactics can ever be justified.

Seductive Interaction Design

Creating Playful, Fun, and Effective User Experiences, Portable Document
Author: Stephen P. Anderson
Publisher: Pearson Education
ISBN: 0132118637
Category: Computers
Page: 240
View: 8746

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What happens when you’ve built a great website or app, but no one seems to care? How do you get people to stick around long enough to see how your service might be of value? In Seductive Interaction Design, speaker and author Stephen P. Anderson takes a fresh approach to designing sites and interactions based on the stages of seduction. This beautifully designed book examines what motivates people to act. Topics include: AESTHETICS, BEAUTY, AND BEHAVIOR: Why do striking visuals grab our attention? And how do emotions affect judgment and behavior? PLAYFUL SEDUCTION: How do you create playful engagements during the moment? Why are serendipity, arousal, rewards, and other delights critical to a good experience? THE SUBTLE ART OF SEDUCTION: How do you put people at ease through clear and suggestive language? What are some subtle ways to influence behavior and get people to move from intent to action? THE GAME OF SEDUCTION: How do you continue motivating people long after the first encounter? Are there lessons to be gained from learning theories or game design? Principles from psychology are found throughout the book, along with dozens of examples showing how these techniques have been applied with great success. In addition, each section includes interviews with influential web and interaction designers.

Communicating the User Experience

A Practical Guide for Creating Useful UX Documentation
Author: Richard Caddick,Steve Cable
Publisher: John Wiley & Sons
ISBN: 1119972043
Category: Computers
Page: 288
View: 3975

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A clear and focused guide to creating useful user experience documentation As web sites and applications become richer and more complex, the user experience (UX) becomes critical to their success. This indispensible and full-color book provides practical guidance on this growing field and shares valuable UX advice that you can put into practice immediately on your own projects. The authors examine why UX is gaining so much interest from web designers, graduates, and career changers and looks at the new UX tools and ideas that can help you do your job better. In addition, you'll benefit from the unique insight the authors provide from their experiences of working with some of the world's best-known companies, learning how to take ideas from business requirements, user research, and documentation to create and develop your UX vision. Explains how to create documentation that clearly communicates the vision for the UX design and the blueprint for how it's going to be developed Provides practical guidance that you can put to work right away on their own projects Looks at the new UX tools and ideas that are born every day, aimed at helping you do your job better and more efficiently Covers a variety of topics including user journeys, task models, funnel diagrams, content audits, sitemaps, wireframes, interactive prototypes, and more Communicating the User Experience is an ideal resource for getting started with creating UX documentation.