The Mediator's Handbook

Revised & Expanded fourth edition
Author: Jennifer E. Beer,Caroline C. Packard
Publisher: New Society Publishers
ISBN: 1550925164
Category: Business & Economics
Page: 208
View: 3670

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The popular The Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators while offering a detailed, nuanced resource for professionals. Starting with a new chapter on assessing conflict and bringing people to the table, the first section explains the process step by step, from opening conversations and exploring the situation through the phases of finding resolution—deciding on topics, reviewing options, and testing agreements. The "Toolbox" section details the concepts and skills a mediator needs in order to: Understand the conflict Support the people Facilitate the process Guide decision-making Throughout the book, the emphasis is on what the mediator can do or say now, and on the underlying principles and core methods that can help the mediator make wise choices. Long a popular course textbook for high schools, universities, and training programs, The Mediator's Handbook is also a valued desk reference for professional mediators and a practical guide for managers, organizers, teachers, and anyone working with clients, customers, volunteers, committees, or teams. Jennifer E. Beer, PhD, mediates organizational conflicts, facilitates meetings, and offers related workshops, regularly teaching a negotiation course at Wharton (University of Pennsylvania). Caroline C. Packard, JD led Friends Conflict Resolution Programs for fifteen years and is an organizational conflict response specialist and mediator based in Philadelphia, Pennsylvania. Eileen Stief developed the mediation process presented in the Handbook, training a generation of mediators to work with community, multi-party, and environmental disputes.

The Mediation Handbook

Research, theory, and practice
Author: Alexia Georgakopoulos
Publisher: Routledge
ISBN: 1317300696
Category: Business & Economics
Page: 414
View: 6409

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The Handbook of Mediation gathers leading experts across fields related to peace, justice, human rights, and conflict resolution to explore ways that mediation can be applied to a range of spectrums, including new age settings, relationships, organizations, institutions, communities, environmental conflicts, and intercultural and international conflicts. The text is informed by cogent theory, state-of-the-art research, and best practices to provide the reader with a well-rounded understanding of mediation practice in contemporary times. Based on four signature themes—contexts; skills and competencies; applications; and recommendations—the handbook provides theoretical, applicable, and practical insight into a variety of key approaches to mediation. Authors consider modern conflict on a local and global scale, emphasizing the importance of identifying effective strategies, foundations, and methods to shape the nature of a mediation mindfully and effectively. With a variety of interdisciplinary perspectives, the text complements the development of the reader’s competencies and understanding of mediation in order to contribute to the advancement of the mediation field. With a conversational tone that will welcome readers, this comprehensive book is essential reading for students and professionals wanting to learn a wide range of potential interventions for conflict.

The Mediation Process

Practical Strategies for Resolving Conflict
Author: Christopher W. Moore
Publisher: John Wiley & Sons
ISBN: 1118421523
Category: Law
Page: 704
View: 9567

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The Fourth Edition of a seminal work in the field ofmediation and conflict resolution For almost thirty years, conflict resolution practitioners,faculty, and students have depended on The Mediation Processas the all-inclusive guide to the discipline. The mostcomprehensive book written on mediation, this text is perfect fornew and experienced conflict managers working in any area ofdispute resolution—family, community, employment, business,environmental, public policy multicultural, or international. Thisis the expert's guide, and the Fourth Edition has beenexpanded and revised to keep pace with developments in the field.It includes new resources that will promote excellence in mediationand help disputants reach durable agreements and enhance theirworking relationships. Includes expanded information on the latest approaches forproviding mediation assistance Features comprehensive guidelines for selecting the rightstrategy for both common and unique problems Utilizes updated, contemporary case studies of all types ofdisputes Offers expanded coverage of the growing field and practice ofintercultural and international mediation

The Design of Everyday Things

Psychologie und Design der alltäglichen Dinge
Author: Norman Don
Publisher: Vahlen
ISBN: 3800648105
Category: Business & Economics
Page: 320
View: 6373

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Apple, Audi, Braun oder Samsung machen es vor: Gutes Design ist heute eine kritische Voraussetzung für erfolgreiche Produkte. Dieser Klassiker beschreibt die fundamentalen Prinzipien, um Dinge des täglichen Gebrauchs umzuwandeln in unterhaltsame und zufriedenstellende Produkte. Don Norman fordert ein Zusammenspiel von Mensch und Technologie mit dem Ziel, dass Designer und Produktentwickler die Bedürfnisse, Fähigkeiten und Handlungsweisen der Nutzer in den Vordergrund stellen und Designs an diesen angepasst werden. The Design of Everyday Things ist eine informative und spannende Einführung für Designer, Marketer, Produktentwickler und für alle an gutem Design interessierten Menschen. Zum Autor Don Norman ist emeritierter Professor für Kognitionswissenschaften. Er lehrte an der University of California in San Diego und der Northwest University in Illinois. Mitte der Neunzigerjahre leitete Don Norman die Advanced Technology Group bei Apple. Dort prägte er den Begriff der User Experience, um über die reine Benutzbarkeit hinaus eine ganzheitliche Erfahrung der Anwender im Umgang mit Technik in den Vordergrund zu stellen. Norman ist Mitbegründer der Beratungsfirma Nielsen Norman Group und hat unter anderem Autohersteller von BMW bis Toyota beraten. „Keiner kommt an Don Norman vorbei, wenn es um Fragen zu einem Design geht, das sich am Menschen orientiert.“ Brand Eins 7/2013 „Design ist einer der wichtigsten Wettbewerbsvorteile. Dieses Buch macht Spaß zu lesen und ist von größter Bedeutung.” Tom Peters, Co-Autor von „Auf der Suche nach Spitzenleistungen“

Clinical Handbook of Couple Therapy, Fourth Edition


Author: Alan S. Gurman
Publisher: Guilford Press
ISBN: 1606237640
Category: Psychology
Page: 736
View: 1258

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This authoritative handbook provides a definitive overview of the theory and practice of couple therapy. Noted contributors--many of whom developed the approaches they describe--combine clear conceptual exposition with thorough descriptions of therapeutic techniques. In addition to presenting major couple therapy models in step-by-step detail, the book describes effective applications for particular populations and problems. Chapters adhere closely to a uniform structure to facilitate study and comparison, enhancing the book's utility as a reference and text. See also Clinical Casebook of Couple Therapy, also edited by Alan S. Gurman, which presents in-depth illustrations of treatment.

Psychological Evaluations for the Courts, Fourth Edition

A Handbook for Mental Health Professionals and Lawyers
Author: Gary B. Melton,John Petrila,Norman G. Poythress,Christopher Slobogin,Randy K. Otto,Douglas Mossman,Lois O. Condie
Publisher: Guilford Publications
ISBN: 1462532667
Category: Law
Page: 976
View: 7658

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Tens of thousands of readers have relied on this leading text and practitioner reference--now revised and updated--to understand the issues the legal system most commonly asks mental health professionals to address. Highly readable, the volume demystifies the forensic psychological assessment process and provides guidelines for participating effectively and ethically in legal proceedings. Presented are clinical and legal concepts and evidence-based assessment procedures pertaining to criminal and civil competencies, the insanity defense and related doctrines, sentencing, civil commitment, personal injury claims, antidiscrimination laws, child custody, juvenile justice, and other justice-related areas. Case examples, exercises, and a glossary facilitate learning; 19 sample reports illustrate how to conduct and write up thorough, legally admissible evaluations. New to This Edition *Extensively revised to reflect important legal, empirical, and clinical developments. *Increased attention to medical and neuroscientific research. *New protocols relevant to competence, risk assessment, child custody, and mental injury evaluations. *Updates on insanity, sentencing, civil commitment, the Americans with Disabilities Act, Social Security, juvenile and family law, and the admissibility of expert testimony. *Treatment of immigration law (including a sample report) and international law. *New and revised sample reports.

Attention-Deficit Hyperactivity Disorder, Fourth Edition

A Handbook for Diagnosis and Treatment
Author: Russell A. Barkley
Publisher: Guilford Publications
ISBN: 1462517854
Category: Psychology
Page: 898
View: 1458

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Widely regarded as the standard clinical reference, this volume provides the best current knowledge about attention-deficit/hyperactivity disorder (ADHD) in children, adolescents, and adults. The field's leading authorities address all aspects of assessment, diagnosis, and treatment, including psychological therapies and pharmacotherapy. Core components of ADHD are elucidated. The volume explores the impact of the disorder across a wide range of functional domains--behavior, learning, psychological adjustment, school and vocational outcomes, and health. All chapters conclude with user-friendly Key Clinical Points. New to This Edition *Reflects significant advances in research and clinical practice. *Expanded with many new authors and new topics. *Chapters on cutting-edge interventions: social skills training, dietary management, executive function training, driving risk interventions, complementary/alternative medicine, and therapies for adults. *Chapters on the nature of the disorder: neuropsychological aspects, emotional dysregulation, peer relationships, child- and adult-specific domains of impairment, sluggish cognitive tempo, and more.

Six Sigma Handbook, Fourth Edition (ENHANCED EBOOK)


Author: Thomas Pyzdek,Paul Keller
Publisher: McGraw Hill Professional
ISBN: 0071840559
Category: Technology & Engineering
Page: 608
View: 1157

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This fully revised bestseller integrates Lean methodologies and certification coverage and features bonus videos, quizzes, and sample files The Six Sigma Handbook, Fourth Edition reveals how to realize significant gains in quality, productivity, and sales in any organization. This new edition offers vast improvements to examples and offers videos, sample data files for download, and online quizzes for all levels of Six Sigma certification. The content features further integration of Lean methods and examples, healthcare examples, risk management, and case studies of various deployment and analysis techniques. Includes two sample quizzes for Six Sigma certification, one for Green Belt candidates and one for Black Belt candidates Links to five videos that walk you through specific processes, such as Minitab functions, statistical process control, and how to read a Pareto chart Clearly defines the management responsibilities and actions necessary for successful deployment. Fully incorporates Lean, problem-solving, and statistical techniques within the Six Sigma methodology

Erfolgreich verhandeln mit Gefühl und Verstand


Author: Roger Fisher,Daniel Shapiro
Publisher: Campus Verlag
ISBN: 3593441233
Category: Business & Economics
Page: 288
View: 6921

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Verhandeln? Bitte mit Gefühl! Noch immer herrscht der weitverbreitete Irrglaube, Verhandlungen müssten möglichst rational geführt, Emotionen weitestgehend ausgeklammert werden. Roger Fisher (Mitautor des Bestsellers "Das Harvard-Konzept") und Daniel Shapiro (Autor von "Verhandeln. Die neue Erfolgsmethode aus Harvard") zeigen, dass diese Herangehensweise nicht nur impraktikabel, sondern auch wenig Erfolg versprechend ist. Denn der Mensch ist ein emotionales Wesen und egal ob Freude, Wut oder Angst: Gefühle sind fester Bestandteil unseres Denkens und Handelns, die auch in sachlichen Verhandlungen nicht abgeschaltet werden können. Fisher und Shapiro zeigen, dass sich Emotionen sogar positiv auf das Verhandlungsergebnis auswirken: Wer die Bedeutung und Anzeichen der wichtigsten emotionalen Grundbedürfnisse erkennt, kann sie gezielt aktivieren und ansprechen und dadurch den Verhandlungsverlauf positiv beeinflussen.

Das Harvard-Konzept

der Klassiker der Verhandlungstechnik
Author: William Ury,Bruce Patton
Publisher: Campus Verlag
ISBN: 9783593374406
Category:
Page: 268
View: 4348

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The Cytokine Handbook


Author: Angus W. Thomson,Michael T. Lotze
Publisher: N.A
ISBN: N.A
Category: Medical
Page: 1396
View: 2591

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The fourth edition of The Cytokine Handbook provides an encyclopedic coverage of the molecules that induce and regulate immune responses. Now expanded to two volumes, co-edited by Michael T Lotze, and written by over 120 international experts, the scope of the book has been broadened to include a major emphasis on the clinical applications of cytokines. The early chapters discuss individual cytokines, chemokines and receptors. Additional chapters discuss the clinical implications and applications of cytokines, including cytokine gene transfer, antisense therapy and assay systems. This book is essential for researchers and clinicians interested in cytokines, including anyone working in cancer biology, transplantation, infectious diseases, autoimmunity or bioinformatics. Key Features * Covers all main cytokines and chemokines * Written by experts * Up-to-date- includes detailed referencing accessing current, modern literature and reflects the newest findings from the human genome * The new edition has been thoroughly revised and extended (now 2 volumes) as compared to the last edition, including new co-editor (MTL), new authors, new hot topics and new chapters * Includes major emphasis on clinical applications * Extensively illustrated with tables and figures

Zelluläre Diagnostik

Grundlagen, Methoden und klinische Anwendungen der Durchflusszytometrie ; 163 Tabellen
Author: Ulrich Sack,A. Tarnok,G. Rothe
Publisher: Karger Medical and Scientific Publishers
ISBN: 3805579284
Category: Medical
Page: 1111
View: 6868

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Das vorliegende Buch ist die einzige umfassende, deutschsprachige Darstellung der Durchflusszytometrie und ihrer Anwendungen. Während einige Techniken der Immunphänotypisierung mit der Durchflusszytometrie bereits zu Routineverfahren in der Laboratoriumsmedizin geworden sind, beginnen sich neue Methoden der funktionellen Charakterisierung von Zellen, der Analyse seltener Zellen und der Diagnostik aus komplexen Materialien erst zu etablieren. Durch neue Ansätze wie die objektträgergebundene Zytometrie wird der Einsatz dieser Verfahren weiter zunehmen. Multiparameteranalysen und Miniaturisierung sind weitere Schritte zur Verbesserung der Analytik. Das Buch bietet eine umfassende, fundierte und detaillierte Zusammenstellung aller Aspekte der Durchflusszytometrie in Forschung und Klinik. Neueinsteigern gibt es eine fundierte Einführung, fortgeschrittenen Anwendern spezielle Protokolle und Interpretationshilfen.

Grief Counseling and Grief Therapy, Fifth Edition

A Handbook for the Mental Health Practitioner
Author: J. William Worden, PhD, ABPP
Publisher: Springer Publishing Company
ISBN: 0826134750
Category: Social Science
Page: 352
View: 2497

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Fourth Edition Named a 2013 Doody’s Core Title! Praise for the Fourth Edition: "In the fields of death education, research and counseling/psychology, surely Bill Worden is a giant...ALL of us, personally and professionally, are indebted to [him]. From his work we may be just a bit wiser, a bit healthier, a bit more competent, and a lot more in touch with meaning for the sake of all who mourn." --Illness, Crisis, & Loss "[If] you knew Worden's work and his writings previously, you'll find an enhanced book with a much broader and challenging perspective than his previous editions. If you are not familiar with Bill Worden, then it is time to begin." --Ben Wolfe, MEd, LICSW, Fellow in Thanatology, Program Manager/Grief Counselor, St. Mary's Medical Center's Grief Support Center Duluth, MN Encompassing new content on the treatment of grief, loss, and bereavement, the updated and revised fifth edition of this gold-standard text continues to deliver the most up-to-date research and practical information for upper-level students and practitioners alike. The fifth edition includes updates to the author’s Tasks and Mediators of Mourning, new case studies, and valuable Instructor Resources. The text highlights recent initiatives to extend care to the bereaved and fosters the knowledge and skills required for effective intervention and even preventative treatment. Also addressed is the impact of social media and online resources for “cyber mourning,” changes in the DSM-5 as they influence bereavement work, alternate models of mourning, and new findings on the varied qualities of grief. The fifth edition continues to present a well-organized, concise format that is easy to read and provides critical information for master’s level health courses in grief counseling and grief therapy as well as for new and seasoned practitioners alike. New to the Fifth Edition: Refinements to the author’s TASKS of Mourning New considerations regarding Mediators of Mourning on social variables The impact of social media and online resources on “cyber mourning” Complicated spiritual grief after mass shootings and other catastrophes Changes in the DSM-5 as they influence bereavement work Cross-cultural and multifaceted counseling for specialized grief, including grandparent’s grief, prolonged grief disorder, and HIV-AIDS-related bereavement Updated information on grief and depression New case studies and updated references Includes reflection and discussion questions in each chapter Updated and revised information on grief counseling training Accompanying instructor packet with Manual, PowerPoint slides, and Test Bank

Open Space Technology

ein Leitfaden für die Praxis
Author: Harrison Owen
Publisher: N.A
ISBN: 9783791031347
Category:
Page: 208
View: 5364

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Gewohnte Bahnen verlassen. Open Space ist eine Methode der Großgruppenmoderation, die sehr gut geeignet ist, um neue Ideen zu entwickeln und selbstständiges Arbeiten zu fördern. Wie wird eine Open-Space-Konferenz vorbereitet? Was ist im Hinblick auf die Teilnehmer, den Ort und die Zeit der Veranstaltung zu beachten? Welche Hilfsmittel sind erforderlich? Das Buch zeigt Schritt für Schritt, worauf es in der Praxis ankommt. Die 2. Auflage wurde u. a. um neue technische Hilfsmittel, wie Videokonferenzen oder Web 2.0-Anwendungen, ergänzt.

Gemeinsamer europäischer Referenzrahmen für Sprachen: lernen, lehren, beurteilen


Author: John Trim,Brian North,Daniel Coste
Publisher: N.A
ISBN: 9783126065207
Category:
Page: 244
View: 9658

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Der Referenzrahmen richtet sich an Lehrer, Fortbilder, Autoren und Curriculumplaner in der Schule und der Erwachsenenbildung. Der Gemeinsame europäische Referenzrahmen für Sprachen stellt die gemeinsamen Referenzniveaus zur Erfassung des Lernfortschritts vor, befasst sich mit der Entwicklung von Curricula und diskutiert verschiedene Prüfungsformen.

Divorce with Decency

The Complete How-to Handbook and Survivor's Guide to the Legal, Emotional, Economic, and Social Issues
Author: Bradley A. Coates
Publisher: N.A
ISBN: N.A
Category: Family & Relationships
Page: 344
View: 4492

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This revised edition includes the most current research, statistics, and insights on the effects of divorce on spouses, their children, and society overall

Pediatric Rehabilitation

Principles & Practices, Fourth Edition
Author: Michael A. Alexander, MD,Dennis J. Matthews, MD
Publisher: Demos Medical Publishing
ISBN: 1935281658
Category: Medical
Page: 260
View: 2554

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A Doody's Core Title 2012 Thoroughly updated and expanded, the new edition of the classic comprehensive reference on pediatric rehabilitation brings together specialists from the various wings of the pediatric rehabilitation community. This market-leading text covers everything from basic examination and psychological assessment to electrodiagnosis, therapeutic exercise, orthotics and assistive devices, and in-depth clinical management of the full range of childhood disabilities and injuries. Features include: Expanded new edition of Dr. Gabriella Molnars pioneering pediatric rehabilitation text Comprehensive coverage of all areas, with up-to-date information on therapy, exercise physiology, CAM, cancer, obesity, and joint replacement Clinical emphasis throughout Multi-specialty expert authorship

NASA EP.


Author: United States. National Aeronautics and Space Administration
Publisher: N.A
ISBN: N.A
Category: Astronautics
Page: N.A
View: 9306

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Handbook of Geriatric Care Management


Author: Cathy Jo Cress
Publisher: Jones & Bartlett Publishers
ISBN: 1284078981
Category: Medical
Page: 500
View: 1127

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Handbook of Geriatric Care Management, Fourth Edition is a comprehensive and practical guide for care managers that addresses the multiple needs of aging adults and their families. An ideal teaching tool, it guides students and professionals along the journey of becoming a successful care manager. New to this edition are two new chapters on working with older veterans and helping clients with depression. Completely updated and revised, the Fourth Edition provides updated ethics and standards, a focus on credentialing and certification, numerous case studies, sample forms and letters, and tips for building and growing a care manager business.