The Essential Guide to Workplace Investigations

How to Handle Employee Complaints & Problems
Author: Lisa Guerin
Publisher: NOLO
ISBN: 9781413312041
Category: Business & Economics
Page: 513
View: 3245

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Workplace problems and complaints carry serious legal and financial risks to a company - so it's essential to act fast when you receive an employee complaint. But an ineffective or poorly handled investigation can land your company in even more trouble. The Essential Guide to Workplace Investigations shows you how to legally and successfully investigate and resolve any type of complaint or problem. It covers common workplace complaints such as harassment, discrimination, workplace violence, drug and alcohol use and employee theft. All the forms you need, including sample policies, checklists, sample documentation and resources, as well as audio interviews and scenarios, are provided on CD-ROM. The Society for Human Resource Management (SHRM) is the world's largest professional association devoted to human resource management. Our mission is to serve the needs of HR professionals by providing the most current and comprehensive resources, and to advance the profession by promoting HR's essential, strategic role. Founded in 1948, SHRM represents more than 225,000 individual members in over 125 countries, and has a network of more than 575 affiliated chapters in the United States, as well as offices in China and India. Visit SHRM at www.shrm.org. Nolo is passionate about making the law accessible to everyone. Our books, software and online services have helped millions of Americans. Turn to Nolo.com for more great information, documents and our unique lawyer directory. When you need us, we'll be there.

The Essential Guide to Handling Workplace Harassment & Discrimination


Author: Deborah C. England
Publisher: Nolo
ISBN: 1413321879
Category: Business & Economics
Page: 330
View: 6925

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The Essential Guide to Handling Workplace Harassment & Discrimination is a resource that every Human Resource manager, small business owner, or other general manager or supervisor should have. This book explains what workplace harassment and discrimination is, how it can be prevented, and how employers can comply with their legal obligations when responding to employee complaints. By using examples and answering frequently asked questions, The Essential Guide to Handling Workplace Harassment & Discrimination will help businesses of all sizes deal with the sensitive and difficult issues that arise with workplace harassment and discrimination.

101 Sample Write-Ups for Documenting Employee Performance Problems

A Guide to Progressive Discipline and Termination
Author: Paul Falcone
Publisher: AMACOM
ISBN: 0814415474
Category: Business & Economics
Page: 400
View: 7673

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There’s no escaping problem employees. But with 101 prewritten disciplinary write-ups at a manager’s fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. Completely updated and covering the latest developments in employment law, the second edition of 101 Sample Write-Ups for Documenting Employee Performance Problems explains the disciplinary process from beginning to end and provides ready-to-use model documents—in print and on disk—that eliminate the stress and second-guessing about what to do and say. Expertly written, the write-ups cover every kind of problem—substandard work quality, absenteeism, insubordination, e-mail misuse, sexual harassment,drug or alcohol abuse, and more. Readers will also find new information on laying the ground work for a tidy dismissal; tying progressive discipline to annual performance reviews; formally addressing intermittent FMLA abuse; ways to avoid drafting documentation that could later be used against their company; and much more. There is perhaps no more dreaded managerial task than communicating with an employee about a disciplinary problem, but this one-of-a-kind guide helps managers handle any scenario fairly, constructively, and, most importantly—legally.

Dealing With Problem Employees

How to Manage Performance & Personal Issues in the Workplace
Author: Amy Delpo,Lisa Guerin
Publisher: Nolo
ISBN: 1413324436
Category: Business & Economics
Page: 408
View: 7201

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Manage employee problems, legally and effectively Every workplace has occasional problems with employees. This book is packed with the legal and practical information you need to handle those problems without getting into legal trouble. It provides proven techniques—and immediate solutions. Find out how to quickly and legally: manage performance issues investigate problems and complaints help problem employees get back on track handle severances and references avoid hiring problem employees in the future This edition of Dealing With Problem Employees is completely updated to reflect the latest employment laws in every state. It provides sample policies, forms, and checklists to help you at every step.

Essential Guide to Handling Workplace Harassment & Discrimination, The


Author: Debora C. England
Publisher: Nolo
ISBN: 1413316328
Category: Business & Economics
Page: 289
View: 2810

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The harassment and discrimination desk reference for every HR professional and manager Employees filed more than 95,000 discrimination, harassment and retaliation claims against their employers in 2008, with the biggest jump occurring in age discrimination and retaliation claims. In these tough economic times, it's evident that more employees are considering taking their grievances to court. Enter The Essential Guide to Workplace Harassment & Discrimination, the essential reference for human resources professionals, managers and supervisors who are responsible for addressing and preventing harassment and discrimination problems in the workplace. Taking into consideration the practical realities of applying the law in everyday situations, this guide answers common questions that you're likely to encounter regularly. Though you'll read thorough explanations, in plain English, of the important legal principles that professionals must understand in order to deal with discrimination in the workplace, you'll also get samples, quizzes and scenarios that will help you to apply these principles in real-world situations. Find guidance on: . what harassment is and how to stop it . when and how discrimination occurs . how to draft and communicate effective policies . how to conduct training . how to handle employee complaints and investigate claims thoroughly . how to protect the company with proper documentation . what to expect if an employee files a charge or lawsuit The Essential Guide to Workplace Harassment & Discrimination is packed with legal strategies and information for busy managers, giving you the tools to protect your employees -- and the company -- from workplace harassment and discrimination. - Download forms for book on nolo.com

Workplace Investigations

A Step-By-Step Guide
Author: Lisa Guerin
Publisher: NOLO
ISBN: 9780873379823
Category: Business & Economics
Page: 362
View: 4901

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Thorough, fair-minded and practical information for employees, managers and business owners. Paula Brantner, Program Director, Workplace Fairness

The Essential Guide to Handling Workplace Harassment & Discrimination


Author: Debora C. England
Publisher: Nolo
ISBN: 141331774X
Category: Business & Economics
Page: 330
View: 9511

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The harassment and discrimination desk reference for every HR professional and manager Employees filed more than 95,000 discrimination, harassment and retaliation claims against their employers in 2008, with the biggest jump occurring in age discrimination and retaliation claims. In these tough economic times, it's evident that more employees are considering taking their grievances to court. Enter The Essential Guide to Workplace Harassment & Discrimination, the essential reference for human resources professionals, managers and supervisors who are responsible for addressing and preventing harassment and discrimination problems in the workplace. Taking into consideration the practical realities of applying the law in everyday situations, this guide answers common questions that you're likely to encounter regularly. Though you'll read thorough explanations, in plain English, of the important legal principles that professionals must understand in order to deal with discrimination in the workplace, you'll also get samples, quizzes and scenarios that will help you to apply these principles in real-world situations. Find guidance on: . what harassment is and how to stop it . when and how discrimination occurs . how to draft and communicate effective policies . how to conduct training . how to handle employee complaints and investigate claims thoroughly . how to protect the company with proper documentation . what to expect if an employee files a charge or lawsuit The Essential Guide to Workplace Harassment & Discrimination is packed with legal strategies and information for busy managers, giving you the tools to protect your employees -- and the company -- from workplace harassment and discrimination.

The Essential Guide to Handling Workplace Harassment & Discrimination


Author: Deborah England
Publisher: NOLO
ISBN: 9781413310498
Category: Business & Economics
Page: 330
View: 5816

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Considers the practical realities of applying the law on a day-to-day basis and answers all the common questions, covering: what harrassment is and how to stop it, when and how discrimination occurs, how to conduct training, how to handle employee complaints, and much more. Original.

Create Your Own Employee Handbook

A Legal & Practical Guide for Employers
Author: Lisa Guerin,Amy Delpo
Publisher: Nolo
ISBN: 1413323979
Category: Business & Economics
Page: 440
View: 9537

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Every company needs an employee handbook, but not every company has one. Lawyers charge thousands of dollars for a handbook; other “do-it-yourself” products don’t offer the updated legal information and careful guidance necessary to do a good job. Create Your Own Employee Handbook bridges the gap, with detailed explanations, information on current state and federal laws, and more than a hundred sample policies you can tailor to your own workplace.

The Essential Guide to Workplace Mediation & Conflict Resolution

Rebuilding Working Relationships
Author: Nora Doherty,Marcelas Guyler
Publisher: Kogan Page Publishers
ISBN: 0749450193
Category: Business & Economics
Page: 196
View: 646

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The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.

Employment Law

The Essential HR Desk Reference
Author: Lisa Guerin J.D.
Publisher: Nolo
ISBN: 1413315933
Category: Business & Economics
Page: 367
View: 5917

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If you're a human resources professional, it's important that you have quick access to the information you need to do your job. Enter Nolo's latest quick reference guide, Employment Law: The Essential HR Desk Reference, the all-in-one, easy-to-read guide every HR pro should have handy. From Absenteeism to Zero-Tolerance Policy, read entries on topics such as: Bereavement Leave Class Action Ergonomics Hostile Work Environment Minimum Wage Privacy Stock Options Trade Secret Whistleblower ...and much more In usual Nolo fashion, Employment Law combines legal and practical information that can be used in real-world HR situations. Real-life case references, statistics, trends, and even pop culture references help to illustrate each entry's summary of the law. Let this guide, the latest in Nolo's Quick Reference series, give you easy and affordable access to the information you need.

The HR Answer Book

An Indispensable Guide for Managers and Human Resources Professionals
Author: Shawn Smith,Rebecca Mazin
Publisher: AMACOM
ISBN: 0814417191
Category: Business & Economics
Page: 288
View: 1055

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With changes in the economy, the job market, technology, and the law, human resources professionals and department managers alike are facing new challenges. Luckily, the second edition of The HR Answer Book covers these developments and addresses more than 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and downsizing, compensation and benefits to training and employee relations. The new edition contains revised and expanded sections on FMLA, health insurance changes, and compensation laws, as well as information on salary reductions and using social networking to recruit employees. It is also packed with ready-to-use tools and checklists including: * 10 Questions to Ask Before Scheduling an Interview * Job Applicant Flow logs * Performance Goals forms * Exit Interview Questionnaire * And more The HR Answer Book is an easy-to-use problem solver that can be read cover-to-cover or as a quick reference in specific situations.

Smart Policies for Workplace Technologies

Email, Social Media, Cell Phones & More
Author: Lisa Guerin
Publisher: Nolo
ISBN: 1413323545
Category: Business & Economics
Page: 256
View: 6683

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Worried that your company’s employees might post trade secrets on Facebook, send harassing email, or text while driving on company business? Advances in workplace technology bring big benefits in productivity and connectivity, but they come at the cost of legal exposure. To protect your company, you need to develop clear, specific technology policies--or update the ones you already have. Smart Policies for Workplace Technologies provides all the information, advice, and sample language you need to develop clear and effective rules for employee use of: cell phones, tablets, and other mobile devices social media, such as Twitter and Facebook email and Internet use company and personal blogs, and much more. Smart Policies for Workplace Technologies keeps your business safe, online and off. Packed with sample policies, practical advice, and real-world examples, the fifth edition covers the latest trends and legal issues, including new guidance from the National Labor Relations Board on employee use of email; continued attention to employers disciplining and firing employees for social media posts; and wearable tech (such as smart watches) in the workplace.

How to Manage Problem Staff Successfully


Author: Lynda Macdonald
Publisher: Straightforward co Ltd
ISBN: 9781847160584
Category: Business & Economics
Page: 205
View: 2316

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Practical guide for managers who face a range of problems associated with employees' behaviour, attendance, performance and general conduct at work. Managers and supervisors at all levels within all sizes and types of organisation will benefit from this comprehensive guide, which is designed to provide a straightforward and intelligble explanantion of relevant employment law and practical hands-on guidance on how to deal with problems at work.

Vault Guide to Human Resources Careers


Author: Susan D. Strayer
Publisher: Vault Inc.
ISBN: 1581313691
Category: Business & Economics
Page: 179
View: 339

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The human resources (HR) profession has changed a great deal over the past 15 years. Once seen as only administrative, HR now plays a major role in helping organizations run better and employees become more satisfied. This Vault guide gives you the inside scoop on careers in HR, including recruiting, training and development, labor and employee relations, compensation and benefits and more.

A Practical Guide to Human Resources Management


Author: Jeff Stinson,Grp Cbp Jeff Stinson Sphr Gphr Ccp
Publisher: iUniverse
ISBN: 1469760835
Category: Business & Economics
Page: 266
View: 3198

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Leading people in today's complex world is challenging. There are regulations, unions, lawyers, and more to deal with on a daily basis. Written by a longtime human resources consultant, this guidebook helps you develop your leadership skills so you can recruit qualified applicants; interview candidates with confidence; hire the right people; train new employees and keep the best performers; deal with unions; and stay out of court. In addition to the basics, you'll learn how to respond to situations that catch you off guard. For instance, what do you do if your best employee tells you that he or she is leaving to join a competitor? What if one of your employees takes a public stand against one of your policies? What if someone you fire for theft hires a lawyer who sends you a nasty letter? Other textbooks on human resources management focus on theories and statistics, but "A Practical Guide to Human Resources Management "provides real-life examples to help you handle any situation with leadership that inspires confidence.

Managing Health at Work

A Guide for Managers and Workplace Health Specialists
Author: C. Wilkinson
Publisher: CRC Press
ISBN: 9780419229803
Category: Technology & Engineering
Page: 190
View: 1027

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Managing Health at Work reviews recent developments in the field of workplace health from a practical point of view. It is aimed at managers and health specialists concerned with initiating new policies to develop and improve workplace health. The book provides essential guidance in managing health at work, gives specific examples of good practice and alerts the reader to relevant guidelines surrounding issues such as stress, cancer, HIV and AIDS, RSI, health eating and exercise. The author argues that increasing attention should be paid to the use of workplace health especially with the growing number of employees making claims against their employers for a wide range of health problems.

Driving Sustainability to Business Success

The DS Factor -- Management System Integration and Automation
Author: M. Jayne Pilot
Publisher: John Wiley & Sons
ISBN: 1118416937
Category: Business & Economics
Page: 368
View: 4759

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Efficient, compliant management systems pave the road tosustainability through integration and automation The book addresses the many definitions of sustainability andwhy CEOs need the links between sustainability, business value, andperformance. Business leaders are committed to leading the way, andthe book outlines the support of a management system structure andbusiness principles that will drive the accomplishment of theirmission. Stakeholder demands on CEOs include many challenges.Investors are assessing companies for financial performance. Theshrinking talent pool of employees is looking to work withorganizations that support social, environment, and economicoperating practices and principles. Great leaders are those that ask questions, who are creative todrive innovation for growth of their company. TheAssess-Reflect-Act section on international business principlesdefined in the book will ask you as the leader thought provokingquestions to stimulate action within your organization to bringpeople, processes, and technology together for businesssuccess. Leaders need to transition to smart decisions that are datadriven. The company's management system structure is important tobuild a strong framework for business process operations andautomation for global competitiveness. Topics include: Business plans vs management systems Management system frameworks: standardization, ISO standards:Quality — ISO 9001, Environment — ISO 14001, OHSAS18001, Integrated Management Systems Three Steps for Process Development: Identify, Insure,Improve Focus for the Organization: Compliance Costs, Best Practices,Strategic Planning Support — Resources: Innovation, Engagement, SuccessionPlanning Data as a Valuable Resource Operation: Process Risks, Management System Control Plan,E-commerce, Enterprise Resource Planning (ERP), Green Awareness-EcoDesign, Automated Controls, Cloud Computing Performance Evaluation — Monitor, Measure, Analyze,Audit, Management Review Competitive Landscape The constant need to improve internal processes and move towardbusiness sustainability and quality standards is a major stressorfor governments and businesses. With one-third of the workforceretiring in the next five to ten years, the need has become moreimmediate, and the focus has shifted to building a strong frameworkfor business process operations and automation for globalcompetitiveness. This book provides a roadmap to efficient,compliant systems, showing businesses how to build towardsustainability goals and capture key knowledge of the employeesinvolved in the process.

Public Librarian's Human Resources Handbook

Employer Rights and Responsibilities
Author: David Allen Baldwin
Publisher: Libraries Unlimited
ISBN: 9781563086182
Category: Business & Economics
Page: 186
View: 753

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Whether you are a library supervisor with a few employees or an adminstrator with an entire human resources system, there are specific rights, responsibilities, and regulations that you must conform to. In plain language and with a practical, straightforward approach, Baldwin tells you about employment law relating to personnel recruitment and selection; the employment relationship; collective bargaining; wage and hour laws; employment benefits; discrimination laws; health, safety, and privacy; discipline and discharge; and income replacement. By informing themselves of these basic rights and regulations, librarians and library managers will be better equipped to deal with or avoid altogether some of the potential problems that arise between employers and employees in the public library arena. The book also reviews effective management techniques as a way to avoid potentially serious personnel problems. A glossary of employment terms is included.

Risk Management Handbook for Health Care Organizations: Business risk : legal, regulatory, & technology issues


Author: Peggy Nakamura,Roberta Carroll
Publisher: Jossey-Bass Incorporated Pub
ISBN: 9780787987244
Category: Medical
Page: 614
View: 4710

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Patient safety, error reduction, and bioterrorism preparedness are just a few of the featured new topics in this revision of the classic reference for health care risk managers, an unrivaled resource in the theory and practice of risk management and reduction.