The Essential Guide to Workplace Investigations

A Step-By-Step Guide to Handling Employee Complaints & Problems
Author: Lisa Guerin
Publisher: Nolo
ISBN: 1413322735
Category: Business & Economics
Page: 448
View: 8414

Continue Reading →

Mishandling workplace complaints can lead to lawsuits and other legal trouble. By following the ten steps laid out in the book, managers and HR professionals can learn how to take complaints, conduct interviews, document findings, and ultimately make decisions that will keep employees safe and the company out of the courtroom.

Workplace Investigations

A Step-By-Step Guide
Author: Lisa Guerin
Publisher: NOLO
ISBN: 9780873379823
Category: Business & Economics
Page: 362
View: 4974

Continue Reading →

Thorough, fair-minded and practical information for employees, managers and business owners. Paula Brantner, Program Director, Workplace Fairness

Dealing With Problem Employees

How to Manage Performance & Personal Issues in the Workplace
Author: Amy Delpo,Lisa Guerin
Publisher: Nolo
ISBN: 1413324436
Category: Business & Economics
Page: 408
View: 4660

Continue Reading →

Manage employee problems, legally and effectively Every workplace has occasional problems with employees. This book is packed with the legal and practical information you need to handle those problems without getting into legal trouble. It provides proven techniques—and immediate solutions. Find out how to quickly and legally: manage performance issues investigate problems and complaints help problem employees get back on track handle severances and references avoid hiring problem employees in the future This edition of Dealing With Problem Employees is completely updated to reflect the latest employment laws in every state. It provides sample policies, forms, and checklists to help you at every step.

The Essential Guide to Handling Workplace Harassment & Discrimination

Author: Deborah C. England
Publisher: N.A
ISBN: 1413325580
Category: Business & Economics
Page: 312
View: 2624

Continue Reading →

A practical, step-by-step guide for HR representatives and managers on how to create effective harassment and discrimination policies, how to enforce them fairly and consistently, and how to deal with employee complaints about discrimination and harassment in the workplace. Creating a clear, reasonable, and consistent method of dealing with employee complaints can go a long way in developing employee morale and avoiding costly lawsuits.

Employment Law

The Essential HR Desk Reference
Author: Lisa Guerin J.D.
Publisher: Nolo
ISBN: 1413315933
Category: Business & Economics
Page: 367
View: 8676

Continue Reading →

If you're a human resources professional, it's important that you have quick access to the information you need to do your job. Enter Nolo's latest quick reference guide, Employment Law: The Essential HR Desk Reference, the all-in-one, easy-to-read guide every HR pro should have handy. From Absenteeism to Zero-Tolerance Policy, read entries on topics such as: Bereavement Leave Class Action Ergonomics Hostile Work Environment Minimum Wage Privacy Stock Options Trade Secret Whistleblower ...and much more In usual Nolo fashion, Employment Law combines legal and practical information that can be used in real-world HR situations. Real-life case references, statistics, trends, and even pop culture references help to illustrate each entry's summary of the law. Let this guide, the latest in Nolo's Quick Reference series, give you easy and affordable access to the information you need.

Hr Skills Series - Conducting Workplace Investigations

Author: Peter Garber
Publisher: Human Resource Development
ISBN: 1599961865
Category: Discrimination in employment
Page: 56
View: 5896

Continue Reading →

A situation that requires an internal investigation can range from something that can be handles internally, before it has a chance to escalate, to something serious enough to warrant involvement of a governmental or regulatory agency such as the Equal Opportunity Commission, the Department of Labor, or OSHA. In some cases criminal activity could be involved, which would require law enforcement involvement. Since there are likely to be consequences from an internal investigation, your ability to properly lead and/or conduct an investigation into the matter can be the difference between discovering what really happened, or not. This short book will provide you with guidance, insight and practical tools to use. The information will help you identify key issues and make important decisions concerning the investigative process, as well as make you a better investigator. This book is part of the HR Skills Series designed to help managers plan for and manage changes in such areas as consumer demand, workforce turnover, production and performance standards.

Investigating Workplace Harassment

How to be Fair, Thorough, and Legal
Author: Amy Oppenheimer,Craig Pratt
Publisher: Society for Human Resource
ISBN: 9781586440305
Category: Business & Economics
Page: 203
View: 5569

Continue Reading →

Detailing specific, experienced-based techniques for conducting investigations of harassment based on gender, race, religion, national origin, age, or disability, this tutorial provides advice on every step of an investigation—planning, documenting, interviewing, weighing evidence, making a decision, and taking remedial action. General principles are illustrated with examples drawn from specific situations or lawsuits. Appendices include such information as a model harassment policy and a sample memo initiating investigation.

Create Your Own Employee Handbook

A Legal & Practical Guide for Employers
Author: Lisa Guerin,Amy Delpo
Publisher: Nolo
ISBN: 1413323979
Category: Business & Economics
Page: 440
View: 1182

Continue Reading →

Every company needs an employee handbook, but not every company has one. Lawyers charge thousands of dollars for a handbook; other “do-it-yourself” products don’t offer the updated legal information and careful guidance necessary to do a good job. Create Your Own Employee Handbook bridges the gap, with detailed explanations, information on current state and federal laws, and more than a hundred sample policies you can tailor to your own workplace.

Conducting Workplace Investigations: Designated Investigator

Author: Ph. D. Arlyne Diamond
Publisher: Robertson Publishing
ISBN: 9781611702675
Category: Business & Economics
Page: 80
View: 8598

Continue Reading →

Claims and counterclaims have been leveled that a particular investigation is, at best, unnecessary, or worse, a witch hunt. This book is about workplace investigations, not only of sexual-harassment and assault claims, so prevalent in today's headlines, but of other misbehaviors, both mild and severe.

The Great Workplace

How to Build It, How to Keep It, and Why It Matters
Author: Michael Burchell,Jennifer Robin
Publisher: John Wiley & Sons
ISBN: 0470596260
Category: Business & Economics
Page: 256
View: 9622

Continue Reading →

For 20 years, the Great Place to Work® Institute has been developing the annual ranking of the best companies to work for in the US and in 39 countries around the world. In the US, the ranking is published by FORTUNE and is best known as the FORTUNE 100 Best Companies to Work For. In 2010, the list included among its finalists: SAS, Google, REI, Scripps Health, Hoar Construction, DreamWorks Animation,,, Cisco, Marriott Interntional, American Express, Mayo Clinic, Microsoft. Drawing on the Institute's wide and deep body of knowledge acquired in the process of producing this ranking, Institute senior consultant Michael Burchell and research fellow Jennifer Robin reveal that what separates the great from the good companies to work for is the leader's ability to create Trust, Pride and Camaraderie in their companies. THE GREAT WORKPLACE explains the concept of a Great Place to Work--defined as one in which employees trust the people they work for, have pride in what they do, and enjoy the people they work with--and demystifies the Institute's Great Place to Work model, developed in 1984 and validated through its enduring resonance in both the United States and in 40 countries around the world. It also answers the fundamental question, "What is the business value of creating a great workplace?" and brings the definition of a Great Place to Work alive with anecdotes, best practices, and quotes from employees working at the best workplaces in the US (and ranked in the list). Companies featured in the book include: General Mills, Google, Gore, Microsoft, PricewaterhouseCoopers, SAS, Scripps Health, Wegman's and S.C. Johnson. As organizations grapple with the complexity and challenges of leveraging human capital in today's hyper-competitive work world—and as the Institute increases its presence across the world—THE GREAT WORKPLACE will be the "must read" source for understanding the essential ingredients in and trends of great places to work.

Essential Guide to Federal Employment Laws

Author: Lisa Guerin,Amy DelPo,Sachi Barreiro
Publisher: Nolo
ISBN: 1413322816
Category: Business & Economics
Page: 512
View: 1578

Continue Reading →

This book is an invaluable resource for managers, supervisors, HR professionals, and anyone else who needs to know about federal employment laws. It takes the 20 most important federal workplace laws and breaks them down into plain English, chapter by chapter. Managers and HR professionals can pick up this easy-to-use reference guide any time they have questions about their obligations under federal employment laws.

Investigations in the Workplace, Second Edition

Author: Eugene F. Ferraro
Publisher: CRC Press
ISBN: 1439814805
Category: Business & Economics
Page: 603
View: 3450

Continue Reading →

The process of investigation is dynamic and fluid. The approach must be reasonable and the investigator flexible. However, in order to be successful, every investigation must have a meaningful purpose and be executed ethically and lawfully. Inevitably, employers must invest time, money, and patience to ensure they obtain demonstrable and actionable results. To achieve this and reduce the exposure to unnecessary business disruptions and litigation, every workplace investigation must by driven by process. Investigations in the Workplace, Second Edition provides both novice and experienced investigators with the most insightful and useful information available on the methods and processes for the proper and safe investigation of workplace crime and misconduct. Gleaned from Eugene Ferraro’s nearly three decades of experience, the book is designed for easy reading and use—dispelling common myths and presenting new approaches, methods, and strategies. Revised and updated with more methods, techniques, and case studies, this powerful book also includes new diagrams, checklists, and visuals to help readers put the material in context and make their investigations soar. Each chapter begins with Key Learning Points and is supplemented with boxed Tips, Traps, and Common Mistakes. An exhaustive appendix includes a glossary of common investigative terms, sample surveillance and investigative reports, advice on digital evidence, and more. Investigations in the Workplace, Second Edition is a must-read for corporate investigators and security professionals, human resources and law enforcement personnel, attorneys, and anyone else tasked with conducting or supervising workplace investigations. Immediate Benefits: Strengthen your interviewing skills and gain valuable insight into the process of modern fact-finding Learn the latest techniques, methods and processes Discover how to build air-tight cases that can withstand the rigors of legal challenges Learn to conduct fast, efficient investigations and obtain the highest possible return on investment from every investigation. Get access to forms, checklists and other valuable tools to help you conduct efficient and professional investigations

101 Sample Write-Ups for Documenting Employee Performance Problems

A Guide to Progressive Discipline & Termination
Author: Paul FALCONE
Publisher: AMACOM Div American Mgmt Assn
ISBN: 081443858X
Category: Business & Economics
Page: 480
View: 819

Continue Reading →

Managers may dread dealing with performance problems, but this sanity-saving guide by HR expert Paul Falcone is here to help. Revised to reflect the latest developments in employment law, the third edition of 101 Sample Write-Ups for Documenting Employee Performance Problems explains the disciplinary process and provides ready-to-use documents that eliminate the stress and second-guessing about what to do and say. These expertly crafted, easily customizable write-ups address: Absenteeism Insubordination Sexual harassment Drug or alcohol abuse Substandard work Email and phone misuse Teamwork issues Managerial misconduct Confidentiality breaches Social media abuse And more With a focus on getting employees back on track, each sample document includes an incident description, a performance improvement plan, outcomes and consequences, and a section for employee rebuttal. Whether you’re addressing an initial infraction or handling termination-worthy transgressions, this trusted resource ensures every encounter remains clear, fair, and—most importantly—legal.

The Employer's Legal Handbook

Manage Your Employees & Workplace Effectively
Author: Fred S. Steingold
Publisher: Nolo
ISBN: 1413323995
Category: Business & Economics
Page: 496
View: 7902

Continue Reading →

A comprehensive guide to the major legal issues facing employers, from hiring to firing (and everything in between). In Nolo’s plain-English style, this bestseller cuts through the legalese to provide all the information business owners and managers need to know to avoid legal problems and treat employees fairly.

101 Sample Write-Ups for Documenting Employee Performance Problems

A Guide to Progressive Discipline and Termination
Author: Paul Falcone
Publisher: AMACOM
ISBN: 0814415474
Category: Business & Economics
Page: 400
View: 6245

Continue Reading →

There’s no escaping problem employees. But with 101 prewritten disciplinary write-ups at a manager’s fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. Completely updated and covering the latest developments in employment law, the second edition of 101 Sample Write-Ups for Documenting Employee Performance Problems explains the disciplinary process from beginning to end and provides ready-to-use model documents—in print and on disk—that eliminate the stress and second-guessing about what to do and say. Expertly written, the write-ups cover every kind of problem—substandard work quality, absenteeism, insubordination, e-mail misuse, sexual harassment,drug or alcohol abuse, and more. Readers will also find new information on laying the ground work for a tidy dismissal; tying progressive discipline to annual performance reviews; formally addressing intermittent FMLA abuse; ways to avoid drafting documentation that could later be used against their company; and much more. There is perhaps no more dreaded managerial task than communicating with an employee about a disciplinary problem, but this one-of-a-kind guide helps managers handle any scenario fairly, constructively, and, most importantly—legally.

The Employee Performance Handbook

Smart Strategies for Coaching Employees
Author: Margiet Mader-Clark,Lisa Guerin
Publisher: Nolo
ISBN: 141332245X
Category: Business & Economics
Page: 225
View: 6188

Continue Reading →

Everything you need to coach employees and get troubled performers back on track Confronting employees about poor performance is an ordeal dreaded by managers and HR pros everywhere. The possibility of emotional outbursts—and the specter of a lawsuit—leave many would-be disciplinarians at a loss. The Employee Performance Handbook is a complete how-to guide for employee discipline. Packed with practical and legal advice, this book offers smart strategies that will help you improve employee performance and avoid legal trouble. You’ll learn how to: identify problems early ondecide when discipline is necessarychoose the right response to a problemengage employees in improving performancecollaborate with employees to come up with solutionsfire employees when necessaryprotect against wrongful termination lawsuits With Downloadable Forms You can download sample policies, sample forms, checklists, skills-building exercises, and more, at (details inside).

A Survival Guide to Managing Employees from Hell

Handling Idiots, Whiners, Slackers, and Other Workplace Demons
Author: Gini Graham Scott
Publisher: Amacom Books
ISBN: 9780814430071
Category: Business & Economics
Page: 230
View: 4088

Continue Reading →

This work draws from entertaining real-life stories to illustrate real-world solutions. It shows readers how to handle a wide range of difficult types, including: The Impossible "I"s: Incompetents, Idiots, and Imbeciles - clueless employees who simply don't know what they're doing, I've Got a Problem - employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues, The Party-Time Performer - the employee who, although great with people, constantly turns work-time into fun-time.

Stop Bullying at Work

Strategies and Tools for Hr, Legal, & Risk Management Professionals
Author: Teresa A. Daniel,Gary S. Metcalf
Publisher: N.A
ISBN: 9781586443856
Category: Business & Economics
Page: 197
View: 3436

Continue Reading →

Although it is not yet illegal, workplace bullying can poison your organization by undermining employee motivation and by eroding any sense of loyalty or teamwork, and it can ultimately destroy trust at all levels. Bullying affects not just the targets of the abusive conduct, but also their co-workers who cannot understand why senior leaders would tolerate such bad behavior or, worse yet, personally engage in its use. In a nutshell, bullying is bad management at its absolute worst--and it represents a real risk to your organization if left unchecked. Stop Bullying at Work helps HR professionals, legal professionals, and business leaders understand * what workplace bullying is * the harm done to organizations that ignore or minimize bullying behavior * the differences between a workplace bully and a tough boss * the differences between workplace bullying and hazing and harassment