The Conversational Firm

Rethinking Bureaucracy in the Age of Social Media
Author: Catherine J. Turco
Publisher: Columbia University Press
ISBN: 0231541953
Category: Business & Economics
Page: 256
View: 7166

Continue Reading →

A fast-growing social media marketing company, TechCo encourages all of its employees to speak up. By promoting open dialogue across the corporate hierarchy, the firm has fostered a uniquely engaged workforce and an enviable capacity for change. Yet the path hasn't always been easy. TechCo has confronted a number of challenges, and its experience reveals the essential elements of bureaucracy that remain even when a firm sets out to discard them. Through it all, TechCo serves as a powerful new model for how firms can navigate today's rapidly changing technological and cultural climate. Catherine J. Turco was embedded within TechCo for ten months. The Conversational Firm is her ethnographic analysis of what worked at the company and what didn't. She offers multiple lessons for anyone curious about the effect of social media on the corporate environment and adds depth to debates over the new generation of employees reared on social media: Millennials who carry their technological habits and expectations into the workplace. Marshaling insights from cultural and economic sociology, organizational theory, economics, technology studies, and anthropology, The Conversational Firm offers a nuanced analysis of corporate communication, control, and culture in the social media age.

Working for Respect

Community and Conflict at Walmart
Author: Adam Reich,Peter Bearman
Publisher: Columbia University Press
ISBN: 023154782X
Category: Social Science
Page: N.A
View: 1132

Continue Reading →

Walmart is the largest employer in the world. It encompasses nearly 1 percent of the entire American workforce—young adults, parents, formerly incarcerated people, retirees. Walmart also presents one possible future of work—Walmartism—in which the arbitrary authority of managers mixes with a hyperrationalized, centrally controlled bureaucracy in ways that curtail workers’ ability to control their working conditions and their lives. In Working for Respect, Adam Reich and Peter Bearman examine how workers make sense of their jobs at places like Walmart in order to consider the nature of contemporary low-wage work, as well as the obstacles and opportunities such workplaces present as sites of struggle for social and economic justice. They describe the life experiences that lead workers to Walmart and analyze the dynamics of the shop floor. As a part of the project, Reich and Bearman matched student activists with a nascent association of current and former Walmart associates: the Organization United for Respect at Walmart (OUR Walmart). They follow the efforts of this new partnership, considering the formation of collective identity and the relationship between social ties and social change. They show why traditional unions have been unable to organize service-sector workers in places like Walmart and offer provocative suggestions for new strategies and directions. Drawing on a wide array of methods, including participant-observation, oral history, big data, and the analysis of social networks, Working for Respect is a sophisticated reconsideration of the modern workplace that makes important contributions to debates on labor and inequality and the centrality of the experience of work in a fair economy.

A New History of Management


Author: Stephen Cummings,Todd Bridgman,John Hassard,Michael Rowlinson
Publisher: Cambridge University Press
ISBN: 1107138140
Category: Business & Economics
Page: 408
View: 998

Continue Reading →

Existing narratives about how we should organize are built upon, and reinforce, a concept of 'good management' derived from what is assumed to be a fundamental need to increase efficiency. But this assumption is based on a presentist, monocultural, and generally limited view of management's past. A New History of Management disputes these foundations. By reassessing conventional perspectives on past management theories and providing a new critical outline of present-day management, it highlights alternative conceptions of 'good management' focused on ethical aims, sustainability, and alternative views of good practice. From this new historical perspective, existing assumptions can be countered and simplistic views disputed, offering a platform from which graduate students, researchers and reflective practitioners can develop alternative approaches for managing and organizing in the twenty-first century.

The Digital Person

Technology and Privacy in the Information Age
Author: Daniel J Solove
Publisher: NYU Press
ISBN: 0814740375
Category: Computers
Page: 283
View: 9395

Continue Reading →

In a revealing study of how digital dossiers are created (usually without our knowledge), the author argues that we must rethink our understanding of what privacy is and what it means in the digital age, and then reform the laws that define and regulate it. Reprint.

Sociological Abstracts


Author: Leo P. Chall
Publisher: N.A
ISBN: N.A
Category: Sociology
Page: N.A
View: 1015

Continue Reading →

CSA Sociological Abstracts abstracts and indexes the international literature in sociology and related disciplines in the social and behavioral sciences. The database provides abstracts of journal articles and citations to book reviews drawn from over 1,800+ serials publications, and also provides abstracts of books, book chapters, dissertations, and conference papers.

Social Media in Trinidad

Values and Visibility
Author: Jolynna Sinanan
Publisher: UCL Press
ISBN: 1787350932
Category: Social Science
Page: 262
View: 6806

Continue Reading →

Drawing on 15 months of ethnographic research in one of the most under-developed regions in the Caribbean island of Trinidad, this book describes the uses and consequences of social media for its residents. Jolynna Sinanan argues that this semi-urban town is a place in-between: somewhere city dwellers look down on and villagers look up to. The complex identity of the town is expressed through uses of social media, with significant results for understanding social media more generally. Not elevating oneself above others is one of the core values of the town, and social media becomes a tool for social visibility; that is, the process of how social norms come to be and how they are negotiated. Carnival logic and high-impact visuality is pervasive in uses of social media, even if Carnival is not embraced by all Trinidadians in the town and results in presenting oneself and association with different groups in varying ways. The study also has surprising results in how residents are explicitly non-activist and align themselves with everyday values of maintaining good relationships in a small town, rather than espousing more worldly or cosmopolitan values.

Judge Thy Neighbor

Denunciations in the Spanish Inquisition, Romanov Russia, and Nazi Germany
Author: Patrick Bergemann
Publisher: Columbia University Press
ISBN: 0231542380
Category: Social Science
Page: N.A
View: 6477

Continue Reading →

From the Spanish Inquisition to Nazi Germany to the United States today, ordinary people have often chosen to turn in their neighbors to the authorities. What motivates citizens to inform on the people next door? In Judge Thy Neighbor, Patrick Bergemann provides a theoretical framework for understanding the motives for denunciations in terms of institutional structures and incentives. In case studies of societies in which denunciations were widespread, Bergemann merges historical and quantitative analysis to explore individual participation in social control. He sheds light on Jewish converts’ shifting motives during the Spanish Inquisition; when and why seventeenth-century Romanov subjects fulfilled their obligation to report insults to the tsar’s honor; and the widespread petty and false complaints filed by German citizens under the Third Reich, as well as present-day plea bargains, whistleblowing, and crime reporting. Bergemann finds that when authorities use coercion or positive incentives to elicit information, individuals denounce out of self-preservation or to gain rewards. However, in the absence of these incentives, denunciations are often motivated by personal resentments and grudges. In both cases denunciations facilitate social control not because of citizen loyalty or shared ideology but through the local interests of ordinary participants. Offering an empirically and theoretically rich account of the dynamics of denunciation as well as vivid descriptions of the denounced, Judge Thy Neighbor is a timely and compelling analysis of the reasons people turn in their acquaintances, with relevance beyond conventionally repressive regimes.

Blown to Bits

Your Life, Liberty, and Happiness After the Digital Explosion
Author: Harold Abelson,Ken Ledeen,Harry R. Lewis
Publisher: Addison-Wesley Professional
ISBN: 0137135599
Category: Computers
Page: 366
View: 6062

Continue Reading →

Every day, billions of photographs, news stories, songs, X-rays, TV shows, phone calls, and emails are being scattered around the world as sequences of zeroes and ones: bits. We can't escape this explosion of digital information and few of us want to-the benefits are too seductive. The technology has enabled unprecedented innovation, collaboration, entertainment, and democratic participation. But the same engineering marvels are shattering centuries-old assumptions about privacy, identity, free expression, and personal control as more and more details of our lives are captured as digital data. Can you control who sees all that personal information about you? Can email be truly confidential, when nothing seems to be private? Shouldn't the Internet be censored the way radio and TV are? is it really a federal crime to download music? When you use Google or Yahoo! to search for something, how do they decide which sites to show you? Do you still have free speech in the digital world? Do you have a voice in shaping government or corporate policies about any of this? Blown to Bits offers provocative answers to these questions and tells intriguing real-life stories. This book is a wake-up call To The human consequences of the digital explosion.

Capital in the Twenty-First Century


Author: Thomas Piketty
Publisher: Harvard University Press
ISBN: 0674979850
Category: Business & Economics
Page: 816
View: 1262

Continue Reading →

The main driver of inequality—returns on capital that exceed the rate of economic growth—is again threatening to generate extreme discontent and undermine democratic values. Thomas Piketty’s findings in this ambitious, original, rigorous work will transform debate and set the agenda for the next generation of thought about wealth and inequality.

Social Media in Northern Chile

Posting the Extraordinarily Ordinary
Author: Nell Haynes
Publisher: UCL Press
ISBN: 1910634573
Category: Social Science
Page: 230
View: 7828

Continue Reading →

Based on 15 months of ethnographic research in the city of Alto Hospicio in northern Chile, this book describes how the residents use social media, and the consequences of this use in their daily lives. Nell Haynes argues that social media is a place where Alto Hospicio’s residents – or Hospiceños – express their feelings of marginalisation that result from living in city far from the national capital, and with a notoriously low quality of life compared to other urban areas in Chile. In actively distancing themselves from residents in cities such as Santiago, Hospiceños identify as marginalised citizens, and express a new kind of social norm. Yet Haynes finds that by contrasting their own lived experiences with those of people in metropolitan areas, Hospiceños are strengthening their own sense of community and the sense of normativity that shapes their daily lives. This exciting conclusion is illustrated by the range of social media posts about personal relationships, politics and national citizenship, particularly on Facebook

Atlas Shrugged


Author: Ayn Rand
Publisher: Penguin
ISBN: 1101137193
Category: Fiction
Page: 1088
View: 5883

Continue Reading →

Peopled by larger-than-life heroes and villains, charged with towering questions of good and evil, Atlas Shrugged is Ayn Rand’s magnum opus: a philosophical revolution told in the form of an action thriller. Who is John Galt? When he says that he will stop the motor of the world, is he a destroyer or a liberator? Why does he have to fight his battles not against his enemies but against those who need him most? Why does he fight his hardest battle against the woman he loves? You will know the answer to these questions when you discover the reason behind the baffling events that play havoc with the lives of the amazing men and women in this book. You will discover why a productive genius becomes a worthless playboy...why a great steel industrialist is working for his own destruction...why a composer gives up his career on the night of his triumph...why a beautiful woman who runs a transcontinental railroad falls in love with the man she has sworn to kill. Atlas Shrugged, a modern classic and Rand’s most extensive statement of Objectivism—her groundbreaking philosophy—offers the reader the spectacle of human greatness, depicted with all the poetry and power of one of the twentieth century’s leading artists.

Work in the Age of Robots


Author: Mark P. Mills
Publisher: Encounter Books
ISBN: 1641770287
Category: Political Science
Page: 48
View: 890

Continue Reading →

Are robots finally replacing humans? Does the emerging age of artificial intelligence and automation mean we will soon see “peak jobs” and the need for a Universal Basic Income to support a widening swath of hapless citizens unsuited for employment in a primarily “knowledge” workforce? Improving productivity—reducing labor hours per unit of product or service—has been the hallmark of economic progress for centuries. But advances due to robots and AI, some say, will be fundamentally different because digital machines are ready to revolutionize the nature of work in nearly every sector, not just one or two. But the lessons of history and the realities of technologies suggest that, despite yet more disruption, the overall result will be net job gains and faster economic growth.

Management in Complex Environments

Questions for Leaders
Author: Brian Ganson
Publisher: International Council of Swedish Industry
ISBN: 9789163739910
Category: Business & Economics
Page: 272
View: 3830

Continue Reading →

Companies operating in complex environments require a rigorous understanding of the economic, political, social and conflict dynamics of which they become part. Such insight helps them navigate substantial risks and challenges, grow their business even in unexpected places, work more effectively with local, national and international actors, and make meaningful contributions to stability and development. This book combines expert analysis, company case stories, and reflections from more than 100 business leaders. Drawing on a vast repository of knowledge and experience, it poses essential questions to better understand a particular complex environment and lead the company within it. It concretely demonstrates how leaders can help their companies meet their full range of goals - technical, financial, legal, reputation and social - by addressing the questions set out in this book. It is an invaluable resource for corporate practitioners and others concerned with company operations in complex environments. The book is the result of an intense and fruitful collaboration among the Africa Centre for Dispute Settlement, University of Stellenbosch Business School; the Corporate Engagement and Reflecting on Peace Practice Programs of CDA; the Geneva Peacebuilding Platform; the Institute for Business in the Global Context of The Fletcher School, Tufts University; the IRENE Institute of ESSEC Business School; the International Council of Swedish Industry; and the Stockholm Policy Group. Authors include Dost Bardouille-Crema, Diana Chigas, Brian Ganson, Kathleen Hamill, Paul Hollesen, Benjamin Miller, Cecile Renouard, Nicklas Svensson, and Achim Wennmann.

Holacracy

The New Management System for a Rapidly Changing World
Author: Brian J. Robertson
Publisher: Henry Holt and Company
ISBN: 1627794298
Category: Business & Economics
Page: 240
View: 309

Continue Reading →

Holacracy is a revolutionary management system that redefines management and turns everyone into a leader. Holacracy distributes authority and decision-making throughout an organization, and defines people not by hierarchy and titles, but by roles. Holacracy creates organizations that are fast, agile, and that succeed by pursuing their purpose, not following a dated and artificial plan. This isn't anarchy – it's quite the opposite. When you start to follow Holacracy, you learn to create new structures and ways of making decisions that empower the people who know the most about the work you do: your frontline colleagues. Some of the many champions of Holacracy include Tony Hsieh, CEO of Zappos.com (author of the #1 New York Times bestseller Delivering Happiness), Evan Williams (co-founder of Blogger, Twitter, and Medium), and David Allen.

Designs for the Pluriverse

Radical Interdependence, Autonomy, and the Making of Worlds
Author: Arturo Escobar
Publisher: Duke University Press
ISBN: 0822371812
Category: Social Science
Page: 312
View: 3968

Continue Reading →

In Designs for the Pluriverse Arturo Escobar presents a new vision of design theory and practice aimed at channeling design's world-making capacity toward ways of being and doing that are deeply attuned to justice and the Earth. Noting that most design—from consumer goods and digital technologies to built environments—currently serves capitalist ends, Escobar argues for the development of an “autonomous design” that eschews commercial and modernizing aims in favor of more collaborative and placed-based approaches. Such design attends to questions of environment, experience, and politics while focusing on the production of human experience based on the radical interdependence of all beings. Mapping autonomous design’s principles to the history of decolonial efforts of indigenous and Afro-descended people in Latin America, Escobar shows how refiguring current design practices could lead to the creation of more just and sustainable social orders.

Cyber-Proletariat

Global Labour in the Digital Vortex
Author: Nick Dyer-Witheford
Publisher: Between the Lines
ISBN: 1771132221
Category: Social Science
Page: 240
View: 3313

Continue Reading →

The utopian promise of the internet, much talked about even a few years ago, has given way to brutal realities: coltan mines in the Congo, electronics factories in China, devastated neighborhoods in Detroit. Cyber-Proletariat shows us the dark-side of the information revolution through an unsparing analysis of class power and computerization. Dyer-Witheford investigates how technology facilitates growing polarization between wealthy elites and precarious workers. He reveals the class domination behind everything from expanding online surveillance to intensifying robotization. At the same time, he looks at possibilities for information technology within radical movements.

Liquid Surveillance

A Conversation
Author: Zygmunt Bauman,David Lyon
Publisher: John Wiley & Sons
ISBN: 0745664024
Category: Social Science
Page: 152
View: 913

Continue Reading →

‘Today the smallest details of our daily lives are tracked and traced more closely than ever before, and those who are monitored often cooperate willingly with the monitors. From London and New York to New Delhi, Shanghai and Rio de Janeiro, video cameras are a familiar and accepted sight in public places. Air travel now commonly involves devices such as body-scanners and biometric checks that have proliferated in the wake of 9/11. And every day Google and credit-card issuers note the details of our habits, concerns and preferences, quietly prompting customized marketing strategies with our active, all too often zealous cooperation. In today’s liquid modern world, the paths of daily life are mobile and flexible. Crossing national borders is a commonplace activity and immersion in social media increasingly ubiquitous. Today’s citizens, workers, consumers and travellers are always on the move but often lacking certainty and lasting bonds. But in this world where spaces may not be fixed and time is boundless, our perpetual motion does not go unnoticed. Surveillance spreads in hitherto unimaginable ways, responding to and reproducing the slippery nature of modern life, seeping into areas where it once had only marginal sway. In this book the surveillance analysis of David Lyon meets the liquid modern world so insightfully dissected by Zygmunt Bauman. Is a dismal future of moment-by-moment monitoring closing in, or are there still spaces of freedom and hope? How do we realize our responsibility for the human beings before us, often lost in discussions of data and categorization? Dealing with questions of power, technology and morality, this book is a brilliant analysis of what it means to be watched – and watching – today.

How the World Changed Social Media


Author: Daniel Miller,Elisabetta Costa,Nell Haynes,Tom McDonald,Razvan Nicolescu,Jolynna Sinanan,Juliano Spyer,Shriram Venkatraman,Xinyuan Wang
Publisher: UCL Press
ISBN: 1910634476
Category: Social Science
Page: 286
View: 375

Continue Reading →

How the World Changed Social Media is the first book in Why We Post, a book series that investigates the findings of anthropologists who each spent 15 months living in communities across the world. This book offers a comparative analysis summarising the results of the research and explores the impact of social media on politics and gender, education and commerce. What is the result of the increased emphasis on visual communication? Are we becoming more individual or more social? Why is public social media so conservative? Why does equality online fail to shift inequality offline? How did memes become the moral police of the internet? Supported by an introduction to the project’s academic framework and theoretical terms that help to account for the findings, the book argues that the only way to appreciate and understand something as intimate and ubiquitous as social media is to be immersed in the lives of the people who post. Only then can we discover how people all around the world have already transformed social media in such unexpected ways and assess the consequences