Telephone Triage Protocols for Nurses


Author: Julie K. Briggs
Publisher: Lippincott Williams & Wilkins
ISBN: 9780781764612
Category: Medical
Page: 623
View: 1304

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This quick-reference manual presents over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care now, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. This edition features fourteen new protocols: avian influenza ("bird flu"); congestive heart failure; electrical burns; hand/wrist problems; hip pain/injury; influenza; neurological symptoms; newborn problems; pertussis; severe acute respiratory syndrome (SARS); sickle cell disease problems; substance abuse, use, or exposure; West Nile virus; and wound care: sutures or staples. New appendices include guidelines for scenario practice; difficult caller practice scenarios; mystery caller practice session; temperature conversion guide; weight conversion chart; acetaminophen dosage chart; ibuprofen dosage chart; infant feeding guide; abdominal pain causes and characteristics; chest pain causes and characteristics; and headache causes and characteristics.

Telephone Triage Protocols for Nursing


Author: Julie Briggs
Publisher: Lippincott Williams & Wilkins
ISBN: 1496320751
Category: Medical
Page: 624
View: 7528

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Performing telephone triage requires the ability to make quick and effective decisions based on limited information. This rapid-access resource delivers more than 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, this is the most comprehensive and user-friendly telephone triage book available.

Telephone Triage Protocols for Nurses


Author: Julie K. Briggs
Publisher: Lippincott Williams & Wilkins
ISBN: 9780781727860
Category: Emergency nursing.
Page: 552
View: 9798

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This handy, spiralbound manual presents approximately 200 adult and pediatric patient protocols and their related home care instructions. This rapid-access guide helps to quickly detect the urgency of a caller's problem by suggesting appropriate questions, grouped according to degree of urgency. Nurses will easily recognize who needs immediate medical attention, who should be seen within 24 hours, and who can be monitored at home. In addition to "at-your-fingertips" guidance, the book addresses legal issues, thus lessening the risk of liability. A format is provided for setting up a telephone triage program.

Telephone Triage: Protocols for Adult Populations


Author: Sheila Wheeler
Publisher: McGraw Hill Professional
ISBN: 0071702555
Category: Medical
Page: 480
View: 4016

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The Most Comprehensive and User-Friendly Adult Telephone Triage Protocols Available - From a Pioneer in the Field "This is a well thought out and organized tool for those involved in telephone advice and triage. It has many unique features not normally found in triage protocols, including research related to medical error, decision support, and critical thinking. The references are extensive. It is a necessary addition to the library of anyone involved in telephone triage and this update is an essential replacement for the previous protocols book. 3 Stars."--Doody's Review Service Written by Sheila Wheeler, one of the world's leading experts in telephone triage, this functional reference provides the guidelines nurses need for the safe, effective, and fast disposition of 1,000+ health related problems by telephone. Organized by anatomical site and written in lay language, Telephone Triage eliminates the extra step of translating home treatment, first aid, or self-assessment instructions when performing telephone triage with the layperson. The format incorporates a critical-thinking process that mimics how nurses naturally solve problems in real-world situations. This “4 in 1” package contains everything you need to implement a telephone triage program: Comprehensive training, protocols, standards and a CD with case studies for analysis and critique, plus an optional telehealth continuing education website. Features: Users Guide - complete with insightful FAQs Protocols - wide-range of common diseases including Women's Health Documentation Form - ensures proper procedure, documentation, and risk management Standards - Comprehensive practice standards for practitioners and programs CD-ROM - contains 10 case studies for discussion and analysis Continuing Education -An accompanying website to earn CE credit online, at www.teletriage.com Representing the latest research and standards in the field, Telephone Triage is the ultimate resource for the triage nurse.

Telephone Triage for Obstetrics and Gynecology


Author: N.A
Publisher: Lippincott Williams & Wilkins
ISBN: N.A
Category: Medical
Page: 426
View: 6132

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This telephone triage book is designed for use by professional nurses assessing and advising patients over the telephone on topics related to obstetrics and gynecology. It is designed to crystalize the professionals existing knowledge base and to provide clear guidance on handling a wide-variety of patient situations about which the triage nurse might need to work through. the protocols are organized alphabetically by major topic areas and outline the salient medical, legal and practical considerations involved important educational points are highlighted to reinforce important points to stres

Telephone Triage for Obstetrics & Gynecology


Author: Vicki Long,Patricia McMullen
Publisher: LWW
ISBN: 9781496362414
Category:
Page: 448
View: 7948

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Provide top-level obstetrics and gynecology telephone triage that is safe, efficient, and effective, with Telephone Triage for Obstetrics & Gynecology, 3rd Edition. This at-your-fingertips guide offers a wide range of current, evidence-based protocols, backed by proven patient-questioning techniques, quick-reference charts, and real-life patient scenarios. Adaptable to private practice, hospital, clinic, or call center, this invaluable guide will help ensure that your telephone triage standards stay high, while your practice serves individual patient situations with empathy and accuracy, right from the start. Be expertly guided through the telephone triage rigors of data-gathering, protocols, and patient education, with these vital features: - NEW chapter on incorporating internet research into advice on specific protocol --NEW and expanded protocols that offer updated content on preconceptual screening, infectious disease impacts on pregnancy, infertility management, and emergency contraception - Quick-reference sections that arrange protocols alphabetically for fast locating - Easy-to-follow, data-gathering, flowchart format that helps you quickly determine the nature and urgency of the caller's problem, and choose the appropriate intervention - Easy-to-explain patient-education sections after each protocol - Basic Triage Assessment Forms that address specific problems and require vital patient data - Guidance on developing "telephone charisma" and the power of sympathetic listening - Effective patient questioning techniques-pertinent questions to ask, types of questions, time management, getting clarification - Real-life call scenarios that point out problems with not listening fully to the patient, skipping relevant questions, or exerting judgments - Covers telephone triage basics, including logistical and legal considerations, assessments, telephone communication basics and challenges, and more - Offers obstetric protocols, including overviews of preconceptual and infertility, early management of unintended pregnancy, fetal prenatal screening, early pregnancy evaluation and surveillance, and more - Offers gynecologic protocols, including overviews of abnormal bleeding and spotting, amenorrhea, barrier contraceptives, breast complaints, emergency contraception, injectable contraceptives, intrauterine contraception, menopausal concerns, and more - Vital guidance for all gynecologic nurses, obstetric nurses, certified nurse midwives, OB/GYN nurse practitioners, all triage nurses, and health professionals at call centers Your book purchase includes a complimentary download of the enhanced eBook for iOS^, Android^, PC, and Mac.Take advantage of these practical features that will improve your eBook experience: - The ability to download the eBook on multiple devices at one time-providing a seamless reading experience online or offline - Powerful search tools and smart navigation cross-links that allow you to search within this book, or across your entire library of VitalSource eBooks - Multiple viewing options that enable you to scale images and text to any size without losing page clarity, as well as responsive design - The ability to highlight text and add notes with one click About the Clinical Editors Vicki E. Long, DNP, RN, CNM, is an Assistant Professor at the School of Nursing, University of South Carolina Aiken. Patricia C. McMullen, PhD, JD, WHNP-BC, RN, FAANP, FAAN, is a Professor and Dean of the School of Nursing, The Catholic University of America, Washington, DC.

Telephone Triage for Otorhinolaryngology and Head-Neck Nurses


Author: Cindy Dawson,Margaret Hickey (RN.),Susan Newton
Publisher: N.A
ISBN: 9781890504953
Category: Medical
Page: 228
View: 1974

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This new guide provides "how-to" tips for telephone assessment, communication, and documentation for nurses treating patients with otorhinolaryngologic (ORL) problems. Meeting the special needs of a patients with problems in the ears, nose, or throat, for example, can be a challenging proposition over the telephone and this guide can provide you with triage guidelines you can use adapt to your practice. Telephone Triage for Otorhinolaryngology and Head-Neck Nurses, edited by Cindy J. Dawson, Margaret M. Hickey, and Susan Newton, is designed as a resource for both the beginning nurse and an expert in the field. The text features telephone gudielines and protocols that are based on common symptoms reported by patients with ORL issues. You can use this new book to help formalize telephone nursing practices as well as improve telephone communications, perform telephone nursing assessments, and develop telephone protocols specific to the patient with ORL issues.

Tele-nurse

Telephone Triage Protocols
Author: Sandi Lafferty,Marijo Baird
Publisher: United Nations Publications
ISBN: 9780766820470
Category: Medical
Page: 416
View: 9302

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When a patient calls a medical provider with questions or to report sy mptoms, a nurse experienced in telephone triage will likely take the c all. The goals of the triage nurse are to gain the confidence of the p atient, relieve anxiety, obtain relevant information about the patient 's symptoms, assess the information, and determine the level of medica l intervention needed. The triage nurse is an experienced practitioner with excellent communication and interpersonal skills. This reference offers an overview to telephone triage, identifies liability and risk issues, describes the protocol or guideline structure, discusses a ty pical model (flow chart) of a triage call, and provides specific proto cols by which the nurse obtains information leading to an assessment. A new telephone triage nurse can benefit from the information provided in this reference.

Fast Facts for the Triage Nurse

An Orientation and Care Guide in a Nutshell
Author: Lynn Sayre Visser,Anna Sivo Montejano, MSNEd, RN, CEN,Anna Silva Monetjano,Valerie G. A. Grossman,Valerie Aarne Grossman, MALS, BSN, RN
Publisher: Springer Publishing Company
ISBN: 0826122655
Category: Medical
Page: 270
View: 9046

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This is a concise, user-friendly orientation guide and reference for new and seasoned nurses, paramedics, preceptors, educators, management teams, and anyone else in triage situations. It features a consistent format with pithy information guidelines covering key processes and practices Triage Nurses use daily. Chapters address core elements of triage such as tips for success for triage orientees and triage preceptors, point-of-entry, evaluation processes, understanding a variety of acuity scales, “red-flag” diagnoses and how to handle them, coordination and communication with other health care team members, documentation guidelines, and care considerations for special populations.

Basic Steps in Planning Nursing Research

From Question to Proposal
Author: Marilynn J. Wood,Janet C. Kerr
Publisher: Jones & Bartlett Learning
ISBN: 0763771791
Category: Medical
Page: 511
View: 9921

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Basic Steps in Planning Nursing Research: From Question to Proposal is the perfect introduction to the research process. It details the development of an effective research plan, and guides readers through all stages of the process from finding a research topic, to the final written proposal. It takes an in-depth focus on the planning process which makes it an excellent tool for beginners while still being relevant to people at all levels of study who need to develop a research plan. The Seventh Edition continues to teach readers how to prepare an appropriate question and topic and the steps it takes formulate a conclusion. All of the chapters have been updated with new references and current information including a renewed focus on evidence-based practice and an expansion of research ethics. Proposals are included at the end of the text to help students learn.

Emergency Nursing

5-tier Triage Protocols
Author: Julie K. Briggs,Valerie G. A. Grossman
Publisher: Lippincott Williams & Wilkins
ISBN: 9781582553719
Category: Medical
Page: 258
View: 3849

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"Using the 5-tier triage acuity system endorsed by the Emergency Nurses Association and the American College of Emergency Physicians, this brand new handbook delivers quick access to triage protocols for the most common complaints seen in emergency care settings. The 5-tier triage acuity system assigns five acuity levels based on severity and need for intervention to ensure better accuracy and consistency among staff and greatly reduce the risks involved with triage. This cutting-edge system is rapidly becoming the international standard for assessing patients face-to-face in emergency and urgent care clinical units."--Résumé de l'éditeur.

Telephone Triage for Oncology Nurses


Author: Margaret Hickey,Susan Newton
Publisher: N.A
ISBN: 9781890504472
Category: Medical
Page: 228
View: 2389

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Use the symptom-focused telephone protocols or guidelines provided to develop your own telephone triage skills, guidelines, and protocols.

e-Health


Author: Karl Jähn,Eckhard Nagel
Publisher: Springer
ISBN: 9783642639319
Category: Medical
Page: 357
View: 8675

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Elektronische Patientenakte, papierloser Befundtransfer, Online-Apotheke und Cyber-Operation – die Informationstechnologien, besonders das Internet, revolutionieren das Gesundheitswesen und bieten möglicherweise die Lösung für die Kostenprobleme in der Gesundheitsversorgung. Fundiert für medizinische Profis und leicht verständlich für medizinische Laien zeigt das Buch, was heute schon machbar und morgen möglich ist. Alle Trends und Entwicklungen, Chancen und Risiken im kompakten, interdisziplinären Überblick, mit anschaulichen Fallbeispielen, die konkrete Praxis-Perspektiven im e-Health aufzeigen.

Telephone Triage Protocols for School Age Popilations Age Six to 18 Years


Author: Sheila Wheeler
Publisher: N.A
ISBN: 9780983076940
Category:
Page: N.A
View: 3412

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Telephone Triage Protocols for School Age Populations (Age Six to 18 Years) is the first and only age-based, patient-centered, completely customized guidelines specific to school age, adolescent and young adult populations. Comprehensive The guidelines address over 1,500 medical conditions -- the most common presenting symptoms -- as well as rare, but predictable emergent symptoms. Each protocol includes screening questions, home treatment or first aid directives, and supplemental information. User Friendly Descriptions of conditions are detailed enough to assure confident decision-making, yet concise enough to eliminate excessive, time-consuming and confusing cross-referencing. This reduces decision fatigue - a known contributor to error. Symptom descriptions, home treatment and first aid instructions are written in 5th-8th grade lay language to facilitate patient-centered communications. Standards-Based This system, when used correctly, reduces common errors: inadequate data collection, jumping to conclusions, and selection of the wrong guideline. Authoritative, Expert Task Force The guideline set was collaboratively developed over a two-year period, with the collective expertise of twenty nurses, nurse practitioners and physicians. Promotes Risk Management Since 1995, these guidelines have been used in 300-500 sites nationally without a single report of errors, omissions or malpractice. Transparent A semi-algorithmic and pattern recognition hybrid design, so users can understand and appreciate the why, how and where of the system elements. A Generic Guideline supports nurses in cases where existing protocols may not apply, with general descriptions of emergent, urgent, acute and non-acute conditions. User's Guide An 80-page user's guide thoroughly describes the overall design, as well as different elements, search engine strategy and terminology. Decision-making strategy A synthesis of both algorithm and heuristics or pattern recognition, the design mimics the brain's natural problem solving strategy. Medical decision expert, Vimla Patel, PhD., in research, validated this real world approach to decision-making. User Friendly Dispositions Five clearly defined, consistent dispositions promote clear follow up instructions. Users are spared frustrating searches through long lists of disposition options. Easy on your budget - electronic software can cost your facility hundreds of thousands of dollars. Even growing your own paper protocols, is time consuming, expensive and may not produce high quality results.

Telephone Triage for Obstetrics and Gynecology


Author: Vicki E Long, Msn, Cnm,Patricia McMullen
Publisher: Lippincott Williams & Wilkins
ISBN: 9781469881089
Category:
Page: 446
View: 7755

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"American Journal of Nursing (AJN) Book of the Year Award 2009 in the category of Maternal and Child Health" This telephone triage book provides nurses with clear guidance on assessing and advising patients over the telephone on topics related to obstetric and gynecology. The introductory section outlines the key medical/legal, counseling, and practical aspects of telephone triage and includes a new chapter on the use of online information retrieval. Subsequent sections present specific protocols for a wide variety of obstetric, gynecologic, and women's health problems that the triage nurse might need to work through. New and expanded protocols in this edition include updated infertility management and medications, additional contraceptive methods such as NuvaRing and Implanon, current abnormal Pap smear management, hormone therapy advice, and emergency contraception options.