Secret Service

Lifting the lid on the restaurant world
Author: Fred Sirieix
Publisher: Hardie Grant Publishing
ISBN: 1787132056
Category: Juvenile Nonfiction
Page: 256
View: 9406

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Secret Service

Lifting the Lid on the Restaurant World
Author: Fred Sirieix
Publisher: N.A
ISBN: 9781787130111
Category: Mait̂re d's
Page: 247
View: 6444

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Secret Service is a no-holds-barred look at the service industry: its highs, its lows, the eccentric characters. From dangerous liaisons under dining tables to after-hours punch-ups, the UK's most famous maître-d' Fred Sirieix spills the beans on this edgy industry in the front-of-house reply to Anthony Bourdain's Kitchen Confidential. With over 25 years' experience of charming guests at the world's top restaurants, Fred has seen it ALL. He can tell you how to get a table at a restaurant that's booked solid for months ahead, how to secure the best seat in the room, how to spot when you're being 'upsold'. And he's got all the gossip on what goes on behind the scenes - the furious paddling under the surface while the waiting staff glide effortlessly around the dining room. Fascinating, funny and touching, Fred's natural empathy, charm and candour make this an essential read for anyone who's ever stepped foot inside a restaurant - and he will inspire anyone ambitious to be a part of this extraordinary industry.

The New Secrets of CEOs

200 Global Chief Executives on Leading
Author: Steve Tappin,Andrew Cave
Publisher: Nicholas Brealey
ISBN: 1473645069
Category: Business & Economics
Page: 228
View: 3658

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Steve Tappin and Andrew Cave interview more than two hundred of the world's top CEOs to discover what matters to them, how they run their businesses today, and how they expect their leadership to change in the future. Tappin and Cave offer a glimpse into the business worlds and personal lives of some of the most influential people today.

First Dates

The Art of Love
Author: Fred Sirieix
Publisher: Penguin UK
ISBN: 0241978424
Category: Humor
Page: 256
View: 2582

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'There's someone out there for all of us...' First Dates, Channel 4's runaway hit TV show, has captured the hearts of the nation. Each week millions of us cosy up on our sofas to watch nervous singletons arrive in the restaurant in the hope of finding love. Now Fred Sirieix, the insatiably charming Maître'd of the First Dates restaurant, is here to help all of us - whether we're on a quest to find 'the one', or simply want to discover more about how to connect with someone and sustain the magic. With his unique take on romance, Fred reveals his recipe for a perfect date, and hopefully a perfect match. This beguiling book brings the First Dates world to the page: all the heart-warming twists and turns of the most awkward meal of the daters' lives, the larger-than-life characters we have grown to love, and the timeless wisdom of Fred and his team. They share their match-making secrets: from breaking the ice to dealing with surprises and getting to grips with the rules of attraction, along with all the toe-curling moments and across-the-table triumphs as couples seek to find The One. This is First Dates. This is The Art of Love.

Setting the Table

The Transforming Power of Hospitality in Business
Author: Danny Meyer
Publisher: Harper Collins
ISBN: 0061868248
Category: Business & Economics
Page: 336
View: 7421

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In October 1985, at age twenty-seven, Danny Meyer, with a good idea and scant experience, opened what would become one of New York City's most revered restaurants—Union Square Cafe. Little more than twenty years later, Danny is the CEO of one of the world's most dynamic restaurant organizations, which includes eleven unique dining establishments, each at the top of its game. How has he done it? How has he consistently beaten the odds and set the competitive bar in one of the toughest trades around? In this landmark book, Danny shares the lessons he's learned while developing the winning recipe for doing the business he calls "enlightened hospitality." This innovative philosophy emphasizes putting the power of hospitality to work in a new and counterintuitive way: The first and most important application of hospitality is to the people who work for you, and then, in descending order of priority, to the guests, the community, the suppliers, and the investors. This way of prioritizing stands the more traditional business models on their heads, but Danny considers it the foundation of every success that he and his restaurants have achieved. Some of Danny's other insights: Hospitality is present when something happens for you. It is absent when something happens to you. These two simple concepts—for and to—express it all. Context, context, context, trumps the outdated location, location, location. Shared ownership develops when guests talk about a restaurant as if it's theirs. That sense of affiliation builds trust and invariably leads to repeat business. Err on the side of generosity: You get more by first giving more. Wherever your center lies, know it, name it, believe in it. When you cede your core values to someone else, it's time to quit. Full of behind-the-scenes history on the creation of Danny's most famous restaurants and the anecdotes, advice, and lessons he has accumulated on his long and ecstatic journey to the top of the American restaurant scene, Setting the Table is a treasure trove of innovative insights that are applicable to any business or organization.

In the Restaurant

Society in Four Courses
Author: Christoph Ribbat
Publisher: Pushkin Press
ISBN: 1782273107
Category: Travel
Page: 224
View: 5083

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What does eating out tell us about who we are? The restaurant is where we go to celebrate, to experience pleasure, to show off - or, sometimes, just because we're hungry. But these temples of gastronomy hide countless stories. This is the tale of the restaurant in all its guises, from the first formal establishments in eighteenth-century Paris serving 'restorative' bouillon, to today's new Nordic cuisine, via grand Viennese cafés and humble fast food joints. Here are tales of cooks who spend hours arranging rose petals for Michelin stars, of the university that teaches the consistence of the perfect shake, of the lunch counter that sparked a protest movement, of the writers - from Proust to George Orwell - who have been inspired or outraged by the restaurant's secrets. As this dazzlingly entertaining, eye-opening book shows, the restaurant is where performance, fashion, commerce, ritual, class, work and desire all come together. Through its windows, we can glimpse the world. Christoph Ribbat (b. 1968) has taught in Bochum, Boston and Basel, and is now Professor of American Studies at the University of Paderborn.

Restaurant Man


Author: Joe Bastianich
Publisher: Penguin
ISBN: 1101583541
Category: Biography & Autobiography
Page: 288
View: 2587

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“The best, funniest, most revealing inside look at the restaurant biz since Anthony Bourdain’s Kitchen Confidential.” —Jay McInerney With a new foreword by Mario Batali Joe Bastianich is unquestionably one of the most successful restaurateurs in America—if not the world. So how did a nice Italian boy from Queens turn his passion for food and wine into an empire? In Restaurant Man, Joe charts a remarkable journey that first began in his parents’ neighborhood eatery. Along the way, he shares fascinating stories about his establishments and his superstar chef par tners—his mother, Lidia Bastianich, and Mario Batali. Ever since Anthony Bourdain whet literary palates with Kitchen Confidential, restaurant memoirs have been mainstays of the bestseller lists. Serving up equal parts rock ’n’ roll and hard-ass business reality, Restaurant Man is a compelling ragu-to-riches chronicle that foodies, businessmen, and aspiring restauranteurs alike will be hankering to read.

Secrets of the Sideshows


Author: Joe Nickell
Publisher: University Press of Kentucky
ISBN: 9780813123585
Category: Political Science
Page: 401
View: 2030

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"Joe Nickell - once a carnival pitchman, then a magician, private detective, and investigative writer - has pursued sideshow secrets for years and has worked the famous carnival midway at the Canadian National Exhibition. For this book, he interviewed showmen and performers, collected carnival memorabilia, researched published accounts of sideshows and their lore, and even performed some classic sideshow feats, such as eating fire and lying on a bed of nails as a cinderblock was broken on his chest. The result of these varied efforts, Secrets of the Sideshows tells the captivating story of the magic, tricks - real or illusory - and performers of the world's midway shows."--BOOK JACKET.

Front of the House

Restaurant Manners, Misbehaviors & Secrets
Author: Jeff Benjamin
Publisher: Simon and Schuster
ISBN: 1941868029
Category: Cooking
Page: 208
View: 6029

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In the bestselling tradition of Restaurant Man and Setting the Table, Front of the House is a revealing and wryly humorous behind-the-scenes look at the gracious art of great restaurant service. Great restaurant service is a gracious art that’s been studied, practiced and polished by Jeff Benjamin, two-time James Beard Award nominee and managing partner of Philadelphia’s acclaimed Vetri family of restaurants. Sagacious and observant, he beckons us behind the scenes for an insider’s look at reserving a table, what your server thinks of you, what it takes to get ejected from a fine restaurant and a host of other revelations.

Gastrophysics

The New Science of Eating
Author: Charles Spence
Publisher: Penguin
ISBN: 0735223467
Category: Business & Economics
Page: 336
View: 6375

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The answer is gastrophysics, the new area of sensory science pioneered by Oxford professor Charles Spence. Now he's stepping out of his lab to lift the lid on the entire eating experience how the taste, the aroma, and our overall enjoyment of food are influenced by all of our senses, as well as by our mood and expectations.

The Diego Masciaga Way

Lessons from the Master of Customer Service
Author: Chris Parker
Publisher: N.A
ISBN: 9781909273481
Category: Business & Economics
Page: 192
View: 8709

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The secrets of exceptional customer service, from a legend in the world of hospitality Diego Masciaga has worked for more than 20 years as the director and restaurant manager of The Waterside Inn, one of the most well-known and influential restaurants in the world, serving global leaders, royalty, and film stars. He is a legendary figure, awarded the Cavaliere Ordine al Merito della Repubblica Italiana (the equivalent of the knighthood) for his services to the hospitality and catering industry. He is also only the third ever recipient of the Grand Prix de L'Art de la Salle. Diego's customer service knowledge and advice has proved inspirational for thousands in the hospitality and catering industry. This book explains Diego's philosophy and his very practical approach to understanding, creating, and, more importantly, maintaining exceptional customer service. The book also provides a thorough and practical explanation of the nature and value of service, delivering a unique range of real-world examples and positive suggestions for the development of the essential personal and team skills and processes necessary to provide exceptional customer service. It encourages the reader to not only learn from the master, but apply that learning successfully to create customer service that both rewards and excels.

Play Anything

The Pleasure of Limits, the Uses of Boredom, and the Secret of Games
Author: Ian Bogost
Publisher: Basic Books
ISBN: 0465096506
Category: Science
Page: 288
View: 2002

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How filling life with play-whether soccer or lawn mowing, counting sheep or tossing Angry Birds-forges a new path for creativity and joy in our impatient age Life is boring: filled with meetings and traffic, errands and emails. Nothing we'd ever call fun. But what if we've gotten fun wrong? In Play Anything, visionary game designer and philosopher Ian Bogost shows how we can overcome our daily anxiety; transforming the boring, ordinary world around us into one of endless, playful possibilities. The key to this playful mindset lies in discovering the secret truth of fun and games. Play Anything, reveals that games appeal to us not because they are fun, but because they set limitations. Soccer wouldn't be soccer if it wasn't composed of two teams of eleven players using only their feet, heads, and torsos to get a ball into a goal; Tetris wouldn't be Tetris without falling pieces in characteristic shapes. Such rules seem needless, arbitrary, and difficult. Yet it is the limitations that make games enjoyable, just like it's the hard things in life that give it meaning. Play is what happens when we accept these limitations, narrow our focus, and, consequently, have fun. Which is also how to live a good life. Manipulating a soccer ball into a goal is no different than treating ordinary circumstances- like grocery shopping, lawn mowing, and making PowerPoints-as sources for meaning and joy. We can "play anything" by filling our days with attention and discipline, devotion and love for the world as it really is, beyond our desires and fears. Ranging from Internet culture to moral philosophy, ancient poetry to modern consumerism, Bogost shows us how today's chaotic world can only be tamed-and enjoyed-when we first impose boundaries on ourselves.

The Glass Castle

A Memoir
Author: Jeannette Walls
Publisher: Simon and Schuster
ISBN: 1439156964
Category: Biography & Autobiography
Page: 288
View: 4200

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The child of an alcoholic father and an eccentric artist mother discusses her family's nomadic upbringing, during which she and her siblings fended for themselves while their parents outmaneuvered bill collectors and the authorities.

Fire and Fury

Inside the Trump White House
Author: Michael Wolff
Publisher: Henry Holt and Company
ISBN: 1250158079
Category: Political Science
Page: 336
View: 5351

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#1 New York Times Bestseller With extraordinary access to the West Wing, Michael Wolff reveals what happened behind-the-scenes in the first nine months of the most controversial presidency of our time in Fire and Fury: Inside the Trump White House. Since Donald Trump was sworn in as the 45th President of the United States, the country—and the world—has witnessed a stormy, outrageous, and absolutely mesmerizing presidential term that reflects the volatility and fierceness of the man elected Commander-in-Chief. This riveting and explosive account of Trump’s administration provides a wealth of new details about the chaos in the Oval Office, including: -- What President Trump’s staff really thinks of him -- What inspired Trump to claim he was wire-tapped by President Obama -- Why FBI director James Comey was really fired -- Why chief strategist Steve Bannon and Trump’s son-in-law Jared Kushner couldn’t be in the same room -- Who is really directing the Trump administration’s strategy in the wake of Bannon’s firing -- What the secret to communicating with Trump is -- What the Trump administration has in common with the movie The Producers Never before in history has a presidency so divided the American people. Brilliantly reported and astoundingly fresh, Fire and Fury shows us how and why Donald Trump has become the king of discord and disunion. “Essential reading.”—Michael D’Antonio, author of Never Enough: Donald Trump and the Pursuit of Success, CNN.com “Not since Harry Potter has a new book caught fire in this way...[Fire and Fury] is indeed a significant achievement, which deserves much of the attention it has received.”—The Economist

The Rise and Fall of the Secret Agent


Author: Anonymous Anonmyous
Publisher: Birlinn Publishers
ISBN: 9781909715431
Category:
Page: 304
View: 8400

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'The secret is to know when to stick and when to twist, when to bet and when to burn, when to bluff and when to hold. This whole business is one massive, never-ending card game and if you sit at the table long enough then maybe, just maybe, you re going to get so lucky that you ll beat the house or even break the bank. Unless, of course, the house breaks you first. From mere coffee boy, to lowly scout, to multi-million pound wheeler dealer with the Premiership big guns and the cream of the Champions League, this book charts the Secret Agent s fast and furious progress through the dressing rooms, board rooms and bedrooms of England s top clubs."

The Button Box


Author: Lynn Knight
Publisher: Chatto & Windus
ISBN: 9780701188917
Category:
Page: 320
View: 9124

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I used to love the rattle and whoosh of my grandmaâe(tm)s buttons as they scattered from their Quality Street tin. An inlaid wooden chest the size of a shoe box holds Lynn Knightâe(tm)s button collection. A collection that has been passed down through three generations of women: a chunky sixties-era toggle from a favourite coat, three tiny pearl buttons from her motherâe(tm)s first dress after she was adopted as a baby, a jet button from a time of Victorian mourning. Each button tells a story. âe~They change our view of the world and the worldâe(tm)s view of usâe(tm) said Virginia Woolf of clothes. The Button Box traces the story of women at home and in work from pre-First World War domesticity, through the first clerical girls in silk blouses, to the delights of beading and glamour in the thirties to short skirts and sexual liberation in the sixties.

The Secret Team

The CIA and Its Allies in Control of the United States and the World
Author: L. Fletcher Prouty
Publisher: Skyhorse Publishing, Inc.
ISBN: 1626367809
Category: History
Page: 480
View: 583

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The Secret Team, L. Fletcher Prouty's CIA exposé, was first published in the 1970s, but virtually all copies of the book disappeared upon distribution, purchased en masse by shady "private buyers." Certainly Prouty's amazing allegations—that the U-2 Crisis of 1960 was fixed to sabotage Eisenhower-Khrushchev talks, and that President Kennedy was assassinated to keep the U.S., and its defense budget, in Vietnam—cannot have pleased the CIA. Though suppressed (until now), The Secret Team was an important influence for Oliver Stone's Academy Award-winning film JFK and countless other works on U.S. government conspiracies, and it raises the same crucial question today that it did on its first appearance: who, in fact, is in control of the United States and the world?

The Art of the Restaurateur


Author: Nicholas Lander
Publisher: Phaidon Press
ISBN: 9780714864693
Category: Cooking
Page: 352
View: 693

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Presents profiles of some of the world's most successful restauranteurs.

For the Win

A Novel
Author: Cory Doctorow
Publisher: Tor Teen
ISBN: 9781429989046
Category: Young Adult Fiction
Page: 480
View: 8278

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In the virtual future, you must organize to survive At any hour of the day or night, millions of people around the globe are engrossed in multiplayer online games, questing and battling to win virtual "gold," jewels, and precious artifacts. Meanwhile, others seek to exploit this vast shadow economy, running electronic sweatshops in the world's poorest countries, where countless "gold farmers," bound to their work by abusive contracts and physical threats, harvest virtual treasure for their employers to sell to First World gamers who are willing to spend real money to skip straight to higher-level gameplay. Mala is a brilliant 15-year-old from rural India whose leadership skills in virtual combat have earned her the title of "General Robotwalla." In Shenzen, heart of China's industrial boom, Matthew is defying his former bosses to build his own successful gold-farming team. Leonard, who calls himself Wei-Dong, lives in Southern California, but spends his nights fighting virtual battles alongside his buddies in Asia, a world away. All of these young people, and more, will become entangled with the mysterious young woman called Big Sister Nor, who will use her experience, her knowledge of history, and her connections with real-world organizers to build them into a movement that can challenge the status quo. The ruthless forces arrayed against them are willing to use any means to protect their power—including blackmail, extortion, infiltration, violence, and even murder. To survive, Big Sister's people must out-think the system. This will lead them to devise a plan to crash the economy of every virtual world at once—a Ponzi scheme combined with a brilliant hack that ends up being the biggest, funnest game of all. Imbued with the same lively, subversive spirit and thrilling storytelling that made LITTLE BROTHER an international sensation, FOR THE WIN is a prophetic and inspiring call-to-arms for a new generation At the Publisher's request, this title is being sold without Digital Rights Management Software (DRM) applied.

The Wretched of the Earth


Author: Frantz Fanon
Publisher: Grove/Atlantic, Inc.
ISBN: 9780802198853
Category: Political Science
Page: 320
View: 4914

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Frantz Fanon was one of the twentieth century’s most important theorists of revolution, colonialism, and racial difference, and this, his masterwork, is a classic alongside Orientalism and The Autobiography of Malcolm X. The Wretched of the Earth is a brilliant analysis of the psychology of the colonized and their path to liberation. Bearing singular insight into the rage of colonized peoples and the role of violence in historical change, the book also incisively attacks postindependence disenfranchisement of the masses by the elite on one hand, and intertribal and interfaith animosities on the other. A veritable handbook of social reorganization for leaders of emerging nations, The Wretched of the Earth has had a major impact on civil rights, anticolonialism, and black-consciousness movements around the world. This new translation updates its language for a new generation of readers and its lessons are more vital now than ever.