Learning ServiceNow

Administration and development on the Now platform, for powerful IT automation, 2nd Edition
Author: Tim Woodruff
Publisher: Packt Publishing Ltd
ISBN: 1788837371
Category: Computers
Page: 388
View: 795

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IT service management automation at your fingertips Key Features Learn to leverage ServiceNow’s capabilities for improved IT automation by following step-by-step, practical instructions Build core administration, development, and maintenance skills with IT service management in ServiceNow Improve your workflow efficiency by designing and creating responsive and automated workflows, business logic, and front-end automation Book Description This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro. What you will learn Read and write clear, effective code for the ServiceNow platform Identify and avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Use debugging tools to troubleshoot when things go wrong Discover tips and tricks from top ServiceNow developers, architects, and administrators. Find out what the pros wish they knew when they were starting out Who this book is for This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. Prior ServiceNow experience is not necessary.

Mastering ServiceNow


Author: Martin Wood
Publisher: Packt Publishing Ltd
ISBN: 1786467429
Category: Computers
Page: 656
View: 5820

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Unleash the full potential of ServiceNow from foundations to advanced functions, with this hands-on expert guide fully revised for the Helsinki version About This Book Give your ServiceNow Helsinki implementation a powerful kick-start by understanding the deep capabilities of the platform, Learn by doing with an extended, comprehensive example, creating a feature-rich, secure and automated application from the ground up Interact with your whole organization by integrating with REST web services and build a custom Service Portal interface Who This Book Is For This book is aimed at advanced ServiceNow System Administrators and developers who would like to gain greater control of ServiceNow and its architecture. The book expects you to be new to ServiceNow, but have a good grounding in internet and computing technologies, like HTML, JSON, REST and database systems. Readers should be especially familiar with JavaScript, and be keen to extend and alter the platform. With this book, they will be able to develop a new application for their company. What You Will Learn Build custom scoped applications that access the full ServiceNow API Build a modern, responsive self-service interface with Service Portal Design feature-rich, responsive, automated workflow systems Design powerful data-driven applications Control information flow and apply business logic with Business Rules Write efficient and effective client-side JavaScript Learn how to authenticate and secure Web Services Integrate and exchange data with people and systems Create and secure your systems with proper access control In Detail ServiceNow is a SaaS application that provides workflow form-based applications. It is an ideal platform for creating enterprise-level applications giving requesters and fulfillers improved visibility and access to a process. ServiceNow-based applications often replace email by providing a better way to get work done. The book steps through the main aspects of the ServiceNow platform, from the ground up. It starts by exploring the core architecture of ServiceNow, including building the right data structure. To add business logic and control data, and interactivity to user interaction, you will be shown how to code on both server and the client. You will then learn more about the power of tasks, events and notifications. The book will then focus on using web services and other mechanisms to integrate ServiceNow with other systems. Furthermore, you will learn how to secure applications and data, and understand how ServiceNow performs logging and error reporting. You will then be shown how to package your applications and changes, so they can be installed elsewhere and ways to maintain them easily. If you wish to create an alternative simple interface, then explore ways to make ServiceNow beautiful using Service Portal. By the end of the book, you will know the fundamentals of the ServiceNow platform, helping you be a better ServiceNow System Administrator or developer. Style and approach Explore how to implement business logic and automated workflows and write effective code by flexible choices for client-side scripting

Spinning Up ServiceNow

IT Service Managers' Guide to Successful User Adoption
Author: Gabriele Kahlout
Publisher: Apress
ISBN: 1484225716
Category: Computers
Page: 241
View: 890

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Learn how to onboard ServiceNow ITSM tools by evangelizing, educating, and coordinating your organization's service desk, developers, and stakeholders. Drawing on his own story of lessons learned in spinning up the adoption of ServiceNow throughout the Al Jazeera Media Network, application architect Gabriele Kahlout shows IT service managers how to launch automated ServiceNow ticketing tools in seamless integration with their organization's existing email and Active Directory. Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption shows you how to orchestrate your IT service desks and developers to facilitate the adoption and consumption of IT services by all users, supporting their various business needs while optimizing human-computer interaction and minimizing stress and productivity loss arising from poor human-system design. What You'll Learn Quick-start ServiceNow in a matter of days with the minimum configuration required to start processing tickets via email Avoid the teething problems that can spoil your users’ onboarding experience with ServiceNow Automate the process of scaling up new teams into ServiceNow Shape your users' experiences so that they retain their familiar bearings in email and Active Directory while welcoming the power of ServiceNow enhancements Create a strategy to avoid common pitfalls that sabotage ITSM programs Who This Book Is For IT managers charged with implementing ServiceNow ITSM suites in their organizations and business analysts determining the requirements for such implementation. The secondary readership is system administrators and developers involved in ITSM.

ServiceNow IT Operations Management


Author: Ajaykumar Guggilla
Publisher: Packt Publishing Ltd
ISBN: 1785889818
Category: Computers
Page: 266
View: 874

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Align your business requirements with IT by implementing ServiceNow IT Operations with ease. About This Book Written to the latest specification, it will cover basic to advanced concepts and architecture. Take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. Beat the key challenge of managing multiple business operations (even running globally) over a complex IT infrastructure and see immediate results. Who This Book Is For The book is aimed at System administrators, IT operations and IT managers who plan to implement ServiceNow IT Operations Management for their organization. They have no knowledge of ServiceNow ITOM. What You Will Learn Step by step guide in setting up each features with in ServiceNow ITOM Install and configure the required application or plugin Integrate with other provider services as deemed appropriate Explore Orchestration capabilities and how to analyze the data Learn about the ServiceNow graphical interface Integrate with other applications within ServiceNow Aims to cover the fundamentals concepts to advanced concepts Best practices and advanced features In Detail ServiceNow ITOM enables infrastructure and processes to be managed in a highly automated manner. It contains various segments that ensure its applications and enterprise infrastructures are optimized for high performance and helps in creating a lean and agile organization through service-level visibility and automation. This book will be a comprehensive guide that will be based on Geneva release and will help you discover how IT activities can be connected to your business needs, rather than just focusing on internal IT process. It will take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. You will learn about discovery, orchestration, MID server and cloud management, helping you take full advantage of ServiceNow IT Operations Management to improve the quality of service & increasing the service availability. By the end of the book, you will be able to achieve improved service availability, immediate visibility of vital business services and much more, all from the convenience of your single screen. Style and approach This will be a step by step learning guide helping readers to implement ServiceNow IT Operations Management for their organization.

ServiceNow Cookbook


Author: Ashish Rudra Srivastava
Publisher: Packt Publishing Ltd
ISBN: 1785884131
Category: Computers
Page: 376
View: 7728

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Over 50 practical and immediately applicable recipes to help you manage services in your enterprise environment efficiently About This Book Solve problems and challenges encountered while implementing or using ServiceNow in your organization Helps you build core administration, management, and maintenance skills to automate and orchestrate your IT environment Comes with recipes to improve the way you design and create automated workflows Who This Book Is For This book targets IT professionals and administrators who have some experience of working with ServiceNow already and are looking to solve regular or unique problems that surface when using ServiceNow. It's advisable to have a basic level of administration experience with ServiceNow. Familiarity with JavaScript is assumed. What You Will Learn Grasp the basics, such as entering and navigation, required to implement ServiceNow Perform core configuration and management tasks Use the ServiceNow plugins to manage development Build and publish custom applications for service management Design data-driven apps to connect with outside worlds by getting into Client and server scripting Configure alerts and notifications and understand e-mail troubleshooting and watermarking Build and configure reports to set up your dashboard as per the requirement Create and configure workflow activities In Detail ServiceNow is the ideal platform for you to create enterprise-level applications, giving borh requesters and fulfillers better visibility and access to a process. With this title we'll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle. Starting with the core configuration and management tasks, this book will help you build data-driven apps and it will also explore development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, the book will guide you through creating various tasks from the workflow and show you how to make the most of the workflow utilities available in ServiceNow. Finally, the book will drive you through the auditing and diagnosing aspects of ServiceNow. By the end of this book, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform. Style and approach This book follows a recipe-based problem-solution approach to address and dispel challenges faced when implementing and using ServiceNow on a regular basis.It will act as a quick solution when trying to solve specific problems without having to read an exhaustive tutorial.

Mastering ServiceNow Scripting

Leverage JavaScript APIs to perform client-side and server-side scripting on ServiceNow instances
Author: Andrew Kindred
Publisher: Packt Publishing Ltd
ISBN: 1788624203
Category: Computers
Page: 226
View: 2949

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Understand the ServiceNow scripting and build an efficient customized ServiceNow instance Key Features Customize your ServiceNow instance according to your organization’s needs Learn to work with inbuilt JavaScript APIs in ServiceNow Take your ServiceNow experience to the next level by learning to script Book Description Industry giants like RedHat and NetApp have adopted ServiceNow for their operational needs, and it is evolving as the number one platform choice for IT Service management. ServiceNow provides their clients with an add-on when it comes to baseline instances, where scripting can be used to customize and improve the performance of instances. It also provides inbuilt JavaScript API for scripting and improving your JavaScript instance. This book will initially cover the basics of ServiceNow scripting and the appropriate time to script in a ServiceNow environment. Then, we dig deeper into client-side and server-side scripting using JavaScipt API. We will also cover advance concepts like on-demand functions, script actions, and best practices. Mastering ServiceNow Scripting acts as an end-to-end guide for writing, testing, and debugging scripts of ServiceNow. We cover update sets for moving customizations between ServiceNow instances, jelly scripts for making custom pages, and best practices for all types of script in ServiceNow. By the end of this book, you will have hands-on experience in scripting ServiceNow using inbuilt JavaScript API. What you will learn Customize your ServiceNow instance according to your organization's needs Explore the ServiceNow-exposed JavaScript APIs and libraries Discover the method for using ServiceNow scripting functions Take your ServiceNow experience to the next level by understanding advanced scripting Learn to build, test, and debug custom applications Use your customized instance efficiently with the help of best practices Who this book is for This book is targeted toward ServiceNow administrators or anyone willing to learn inbuilt JavaScript APIs used to script and customize ServiceNow instances. Prior experience with ServiceNow is required.

ServiceNow: Building Powerful Workflows


Author: Tim Woodruff,Ashish Rudra Srivastava,Martin Wood
Publisher: Packt Publishing Ltd
ISBN: 1788626907
Category: Computers
Page: 1330
View: 5446

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Master the management of IT Service using full potential of ServiceNow. About This Book Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions Build core administration, management, and maintenance skills with IT service management and IT operations management Improve your workflow efficiency by designing and creating responsive and automated workflows Who This Book Is For This course is for IT professionals, ServiceNow administrators, and developers who would like to gain greater control of ServiceNow and its architecture to design and create automated workflows. You should be familiar with JavaScript and basic computing technologies, but you can be new to ServiceNow. What You Will Learn Acquire and configure your own free personal developer instance of ServiceNow Read (and write!) clear, effective requirements for ServiceNow development Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Use the ServiceNow plugins to manage development Build and publish custom applications for service management Write efficient and effective client-side JavaScript Find out how to authenticate and secure Web Services Integrate and exchange data with people and systems Create and secure your systems with proper access control In Detail ServiceNow is a SaaS application that provides workflow form-based applications. It is an ideal platform for creating enterprise-level applications, giving requesters and fulfillers improved visibility and access to a process. ServiceNow-based applications often replace email by providing a better way to get work done. This course will show you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. You will then learn more about the power of tasks, events, and notifications. We'll then focus on using web services and other mechanisms to integrate ServiceNow with other systems. Further on, you'll learn how to secure applications and data, and understand how ServiceNow performs logging and error reporting. At the end of this course, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform. The course provides you with highly practical content explaining ServiceNow from the following Packt books: Learning ServiceNow ServiceNow Cookbook Mastering ServiceNow, Second Edition Style and approach This pragmatic guide follows problem-solution based approach to help you configure the ServiceNow and eliminate the challenges faced when implementing and using ServiceNow. It enables you to configure and manage ServiceNow, and learn the fundamentals of the ServiceNow platform.

ServiceNow Application Development

Transform the way you build apps for enterprises
Author: Sagar Gupta
Publisher: Packt Publishing Ltd
ISBN: 1787129780
Category: Computers
Page: 408
View: 1581

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Develop and extend efficient cloud-native applications with ServiceNow About This Book Build and customize your apps and workflows to suit your organization's requirements Perform in-depth application development from designing forms to writing business rules, client-scripts, and workflows Comprehensive guide to the end-to-end implementation of designing and extending apps with ServiceNow Who This Book Is For If you are a ServiceNow administrator and developer and need to build and customize your service management solution (apps and workflows) with ServiceNow, then this book is for you. What You Will Learn Customize the ServiceNow dashboard to meet your business requirements Use Administration and Security Controls to add roles and ensure proper access Manage tables and columns using data dictionaries Learn how application scopes are defined within ServiceNow Configure different types of table to design your application Start using the different types of scripting options available in ServiceNow Design and create workflows for task tables Use debugging techniques available in ServiceNow to easily resolve script-related issues Run scripts at regular time intervals using the Scheduled Script Execution module In Detail ServiceNow provides service management for every department in the enterprise, including IT, Human Resources, Facilities, Field Service, and more. This book focuses on all the steps required to develop apps and workflows for any of your business requirements using ServiceNow. You will start with the first module, which covers the basics of ServiceNow and how applications are structured; how you can customize the dashboard as required; and also how to create users. After you get used to the dashboard, you will move on to the next module, Applications and Tables, where you will learn about working with different tables and how you can create a scope other than the global scope for your application. The next module is Scripting and APIs, where you will learn Scripting in ServiceNow and use powerful APIs to develop applications. The final module, Administration Essentials, covers debugging, advanced database features, and scheduled script creation. By the end of the book you will have mastered creating organized and customer-friendly applications Style and approach A step-by-step tutorial to designing applications and workflows with ServiceNow

Practical Network Automation

Leverage the power of Python and Ansible to optimize your network
Author: Abhishek Ratan
Publisher: Packt Publishing Ltd
ISBN: 1788299132
Category: Computers
Page: 266
View: 9725

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Get More from your Network with Automation tools to increase its effectiveness. About This Book Get started with network automation (and different automation tasks) with relevant use cases Apply software design principles such as Continuous Integration and DevOps to your network toolkit Guides you through some best practices in automation Who This Book Is For If you are a network engineer looking for an extensive guide to help you automate and manage your network efficiently, then this book is for you. What You Will Learn Get the detailed analysis of Network automation Trigger automations through available data factors Improve data center robustness and security through specific access and data digging Get an Access to APIs from Excel for dynamic reporting Set up a communication with SSH-based devices using netmiko Make full use of practical use cases and best practices to get accustomed with the various aspects of network automation In Detail Network automation is the use of IT controls to supervise and carry out every-day network management functions. It plays a key role in network virtualization technologies and network functions. The book starts by providing an introduction to network automation, SDN, and its applications, which include integrating DevOps tools to automate the network efficiently. It then guides you through different network automation tasks and covers various data digging and reporting methodologies such as IPv6 migration, DC relocations, and interface parsing, all the while retaining security and improving data center robustness. The book then moves on to the use of Python and the management of SSH keys for machine-to-machine (M2M) communication, all followed by practical use cases. The book also covers the importance of Ansible for network automation including best practices in automation, ways to test automated networks using different tools, and other important techniques. By the end of the book, you will be well acquainted with the various aspects of network automation. Style and approach A clear, concise, and straightforward book that will enable you to automate networks and improve performance.

ServiceNow Automation

Automate Complex Processes with ServiceNow to Achieve Streamlined Delivery
Author: Ashish Rudra Srivastava
Publisher: N.A
ISBN: 9781785885761
Category: Computers
Page: 224
View: 5082

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The only book you need by your side when automating ServiceNow within your IT organization. Key Features Discover how to automate complex tasks on remote computers quickly and reliably. Learn how to fully utilize the skills and knowledge of your entire organization without increasing costs or labor. Master the skills needed to run orchestration-specific workflow activities with ServiceNow Book Description ServiceNow helps organizations create a modern work environment by making daily activities service-oriented and streamlining the delivery and management of services. Automating these processes and tasks remains at the heart of what ServiceNow does and learning how to automate ServiceNow is critical in putting enterprise-level service management to work. This book shows exactly how IT organizations can automate complex tasks on remote computers quickly and in a secure manner. We will cover various facets of automation and take a multi-system approach with examples ranging from VMware, Amazon EC2, and Active Directory to configuring Puppet and Chef automation. What you will learn Understand the Importance and the power of automation. Replace unstructured work patterns with intelligent workflows. Identify the components of the ServiceNow user interface. Learn to automate and align business service workflows across the organization in support of the core mission. Perform an objective-based analysis that delivers a business case presenting the costs and benefits associated with migrating from legacy solutions to ServiceNow Who this book is for ServiceNow system administrators who would like to automate their processes. Some experience building workflows in ServiceNow is expected. ServiceNow scripting or equivalent knowledge would be helpful.

Servicenow Complete Self-assessment Guide


Author: Gerardus Blokdyk
Publisher: Createspace Independent Publishing Platform
ISBN: 9781973879992
Category:
Page: 122
View: 8727

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Is there a ServiceNow management charter, including business case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan? Which customers cant participate in our ServiceNow domain because they lack skills, wealth, or convenient access to existing solutions? What does ServiceNow success mean to the stakeholders? Who is the main stakeholder, with ultimate responsibility for driving ServiceNow forward? How can we incorporate support to ensure safe and effective use of ServiceNow into the services that we provide? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in ServiceNow assessment. All the tools you need to an in-depth ServiceNow Self-Assessment. Featuring 619 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which ServiceNow improvements can be made. In using the questions you will be better able to: - diagnose ServiceNow projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in ServiceNow and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the ServiceNow Scorecard, you will develop a clear picture of which ServiceNow areas need attention. Included with your purchase of the book is the ServiceNow Self-Assessment downloadable resource, which contains all questions and Self-Assessment areas of this book in a ready to use Excel dashboard, including the self-assessment, graphic insights, and project planning automation - all with examples to get you started with the assessment right away. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help.

Learning Robotic Process Automation

Create Software robots and automate business processes with the leading RPA tool – UiPath
Author: Alok Mani Tripathi
Publisher: Packt Publishing Ltd
ISBN: 1788396510
Category: Computers
Page: 360
View: 9748

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Design RPA solutions to perform a wide range of transactional tasks with minimal cost and maximum ROI Key Features A beginner's guide to learn Robotic Process Automation and its impact on the modern world Design, test, and perform enterprise automation task with UiPath Create Automation apps and deploy them to all the computers in your department. Book Description Robotic Process Automation (RPA) enables automating business processes using software robots. Software robots interpret, trigger responses, and communicate with other systems just like humans do. Robotic processes and intelligent automation tools can help businesses improve the effectiveness of services faster and at a lower cost than current methods. This book is the perfect start to your automation journey, with a special focus on one of the most popular RPA tools: UiPath. Learning Robotic Process Automation takes you on a journey from understanding the basics of RPA to advanced implementation techniques. You will become oriented in the UiPath interface and learn about its workflow. Once you are familiar with the environment, we will get hands-on with automating different applications such as Excel, SAP, Windows and web applications, screen and web scraping, working with user events, as well as understanding exceptions and debugging. By the end of the book, you'll not only be able to build your first software bot, but also you'll wire it to perform various automation tasks with the help of best practices for bot deployment. What you will learn Understand Robotic Process Automation technology Learn UiPath programming techniques to deploy robot configurations Explore various data extraction techniques Learn about integrations with various popular applications such as SAP and MS Office Debug a programmed robot including logging and exception handling Maintain code version and source control Deploy and control Bots with UiPath Orchestrator Who this book is for If you would like to pursue a career in Robotic Process Automation or improve the efficiency of your businesses by automating common tasks, then this book is perfect for you. Prior programming knowledge of either Visual Basic or C# will be useful.

Product Leadership

How Top Product Managers Launch Awesome Products and Build Successful Teams
Author: Richard Banfield,Martin Eriksson,Nate Walkingshaw
Publisher: "O'Reilly Media, Inc."
ISBN: 1491960574
Category: Business & Economics
Page: 256
View: 2953

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In today’s lightning-fast technology world, good product management is critical to maintaining a competitive advantage. Yet, managing human beings and navigating complex product roadmaps is no easy task, and it’s rare to find a product leader who can steward a digital product from concept to launch without a couple of major hiccups. Why do some product leaders succeed while others don’t? This insightful book presents interviews with nearly 100 leading product managers from all over the world. Authors Richard Banfield, Martin Eriksson, and Nate Walkingshaw draw on decades of experience in product design and development to capture the approaches, styles, insights, and techniques of successful product managers. If you want to understand what drives good product leaders, this book is an irreplaceable resource. In three parts, Product Leadership helps you explore: Themes and patterns of successful teams and their leaders, and ways to attain those characteristics Best approaches for guiding your product team through the startup, emerging, and enterprise stages of a company’s evolution Strategies and tactics for working with customers, agencies, partners, and external stakeholders

Why We Work


Author: Barry Schwartz
Publisher: Simon and Schuster
ISBN: 1476784876
Category: Psychology
Page: 112
View: 6188

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An eye-opening, groundbreaking tour of the purpose of work in our lives, showing how work operates in our culture and how you can find your own path to happiness in the workplace. Why do we work? The question seems so simple. But Professor Barry Schwartz proves that the answer is surprising, complex, and urgent. We’ve long been taught that the reason we work is primarily for a paycheck. In fact, we’ve shaped much of the infrastructure of our society to accommodate this belief. Then why are so many people dissatisfied with their work, despite healthy compensation? And why do so many people find immense fulfillment and satisfaction through “menial” jobs? Schwartz explores why so many believe that the goal for working should be to earn money, how we arrived to believe that paying workers more leads to better work, and why this has made our society confused, unhappy, and has established a dangerously misguided system. Through fascinating studies and compelling anecdotes, this book dispels this myth. Schwartz takes us through hospitals and hair salons, auto plants and boardrooms, showing workers in all walks of life, showcasing the trends and patterns that lead to happiness in the workplace. Ultimately, Schwartz proves that the root of what drives us to do good work can rarely be incentivized, and that the cause of bad work is often an attempt to do just that. How did we get to this tangled place? How do we change the way we work? With great insight and wisdom, Schwartz shows us how to take our first steps toward understanding, and empowering us all to find great work.

Rediscovering JavaScript

Master ES6, ES7, and ES8
Author: Venkat Subramaniam
Publisher: Pragmatic Bookshelf
ISBN: 1680506188
Category: Computers
Page: 288
View: 2990

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JavaScript is no longer to be feared or loathed - the world's most popular and ubiquitous language has evolved into a respectable language. Whether you're writing frontend applications or server side code, the phenomenal features from ES6 and beyond - like the rest operator, generators, destructuring, object literals, arrow functions, modern classes, promises, async, and metaprogramming capabilities - will get you excited and eager to program with JavaScript. You've found the right book to get started quickly and dive deep into the essence of modern JavaScript. Learn practical tips to apply the elegant parts of the language and the gotchas to avoid. JavaScript is a black swan that no one, including the author of the language, thought would become a popular and ubiquitous language. Not long ago, it was the most hated and feared language you could use to program the web. JavaScript ES6 and beyond has gone through a significant makeover. Troublesome features have been replaced with better, elegant, more reliable alternatives. This book includes many practical examples and exercises to help you learn in depth. It will not bore you with idiosyncrasies and arcane details intended for bad interview questions. Instead, it takes you into key features that you can readily use in your day-to-day projects. Whether you program the frontend or the server side, you can now write concise, elegant, and expressive JavaScript with newer features like default parameters, template literals, rest and spread operators, destructuring, arrow functions, and generators. Take it up a notch with features like infinite series, promises, async, and metaprogramming to create flexible, powerful, and extensible libraries. While the evolved features of the language will draw you in, the hundreds of examples in this book will pin the concepts down, for you to use on your projects. Take command of modern JavaScript and unlock your potential to create powerful applications. What You Need: To try out the examples in the book you will need a computer with Node.js, a text editor, and a browser like Chrome installed in it.

World Class IT

Why Businesses Succeed When IT Triumphs
Author: Peter A. High
Publisher: John Wiley & Sons
ISBN: 9780470543719
Category: Business & Economics
Page: 192
View: 5845

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World Class IT Why Businesses Succeed When IT Triumphs Peter A. High Foreword by John Boushy, former CIO of Harrah's Entertainment and former CEO of Ameristar Casinos Praise for World Class IT "Technology and business leaders alike must understand how to use IT to their advantage. Today, all businesses are technology companies powered by people; it is simply a question of degree. Failure to understand this and to harness technology to a company's advantage will result in one's company being a follower in an industry as opposed to a shaper of it. In World Class IT, Peter High distills the key principles for business and IT leaders to follow to ensure that your company is a leader rather than a laggard." —Robert Willett, CEO, Best Buy International "World Class IT taps the experience and advice of the world's greatest thinkers in corporate technology and marries it with a simple, yet powerful working framework. Peter's access to the best-of-the-best CIOs and his ability to boil their learnings down to the essentials is invaluable." —Gregor Bailar, former chief information officer, Capital One, and former chief information officer, NASDAQ "Peter High has made a valuable, highly practical, and rigorous contribution to principles-based IT resource management. Peter has observed accomplished CIOs transforming IT management in their organizations from narrow 'spectator support' for their senior management teams to a 'participative sport' resulting in a strategic IT asset. This is an important read for CIOs and their IT management teams." —Richard Nolan, the Philip M. Condit Endowed Chair in Business Administration at the University of Washington, Foster School of Business, and the William Barclay Harding Professor of Business Administration at the Harvard Business School (emeritus) "Peter High has uncovered and illuminated important principles that are relevant to any IT executive. We find that many of our most successful IT strategies are reflected in his framework, and I certainly learned from his research, as well." —Randy Spratt, executive vice president, chief information officer, and chief technology officer, McKesson "Following the principles and subprinciples of World Class IT offers invaluable insights and will improve performance no matter the company." —Tim Harvey, former executive vice president of shared services and chief information officer, Hilton Hotels Corporation

Automating Junos Administration

Doing More with Less
Author: Jonathan Looney,Stacy Smith
Publisher: "O'Reilly Media, Inc."
ISBN: 1491929308
Category: Computers
Page: 684
View: 4565

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How can you grow and maintain a reliable, flexible, and cost-efficient network in the face of ever-increasing demands? With this practical guide, network engineers will learn how to program Juniper network devices to perform day-to-day tasks, using the automation features of the Junos OS. Junos supports several automation tools that provide powerful solutions to common network automation tasks. Authors Jonathan Looney and Stacy Smith, senior testing engineers at Juniper, will help you determine which tools work best for your particular network requirements. If you have experience with Junos, this book will show you how automation can make a big difference in the operation of your existing network. Manage Junos software with remote procedure calls and a RESTful API Represent devices as Python objects and manage them with Python’s PyEZ package Customize Junos software to detect and block commits that violate your network standards Develop custom CLI commands to present information the way you want Program Junos software to automatically respond to network events Rapidly deploy new Junos devices into your network with ZTP and Netconify tools Learn how to use Ansible or Puppet to manage Junos software

Networking: A Beginner's Guide, Sixth Edition


Author: Bruce Hallberg
Publisher: McGraw Hill Professional
ISBN: 0071812245
Category: Computers
Page: 416
View: 8882

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Current, essential IT networking skills--made easy! Thoroughly revised to cover the latest technologies, this practical resource provides you with a solid foundation in networking fundamentals. Networking: A Beginner's Guide, Sixth Edition discusses wired and wireless network design, configuration, hardware, protocols, security, backup, recovery, and virtualization. You'll also get step-by-step instructions for installing, configuring, and managing Windows Server 2012, Exchange Server 2013, Oracle Linux, and Apache. This is the perfect book for anyone starting a networking career or in need of an easy-to-follow refresher. Understand network cabling, topologies, hardware, and the OSI seven-layer model Connect LANs and WANs Configure network protocols, such as TCP/IP, IPX/SPX, SMTP, DHCP, HTTP, WINS, and more Explore directory services, such as Microsoft's Active Directory, X.400, and LDAP Enable and support remote network access Secure your network and handle backup and disaster recovery Select, install, and manage reliable network servers, including Windows Server 2012, Exchange Server 2013, Oracle Linux, and Apache Manage network workstation computers Design a robust network from the ground up Work with virtualization technologies, such as Hyper-V, VMWare, and Oracle VM VirtualBox

Firewalls For Dummies


Author: Brian Komar,Ronald Beekelaar,Joern Wettern
Publisher: John Wiley & Sons
ISBN: 9780764544286
Category: Computers
Page: 428
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What an amazing world we live in! Almost anything you can imagine can be researched, compared, admired, studied, and in many cases, bought, with the click of a mouse. The Internet has changed our lives, putting a world of opportunity before us. Unfortunately, it has also put a world of opportunity into the hands of those whose motives are less than honorable. A firewall, a piece of software or hardware that erects a barrier between your computer and those who might like to invade it, is one solution. If you’ve been using the Internet for any length of time, you’ve probably received some unsavory and unsolicited e-mail. If you run a business, you may be worried about the security of your data and your customers’ privacy. At home, you want to protect your personal information from identity thieves and other shady characters. Firewalls For Dummies® will give you the lowdown on firewalls, then guide you through choosing, installing, and configuring one for your personal or bus iness network. Firewalls For Dummies® helps you understand what firewalls are, how they operate on different types of networks, what they can and can’t do, and how to pick a good one (it’s easier than identifying that perfect melon in the supermarket.) You’ll find out about Developing security policies Establishing rules for simple protocols Detecting and responding to system intrusions Setting up firewalls for SOHO or personal use Creating demilitarized zones Using Windows or Linux as a firewall Configuring ZoneAlarm, BlackICE, and Norton personal firewalls Installing and using ISA server and FireWall-1 With the handy tips and hints this book provides, you’ll find that firewalls are nothing to fear – that is, unless you’re a cyber-crook! You’ll soon be able to keep your data safer, protect your family’s privacy, and probably sleep better, too.