Human Factors in the Health Care Setting

A Pocket Guide for Clinical Instructors
Author: Advanced Life Support Group (ALSG)
Publisher: John Wiley & Sons
ISBN: 1118339681
Category: Medical
Page: 120
View: 5698

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Human factors relates to the interaction of humans and technical systems. Human factors engineering analyzes tasks, considering the components in relation to a number of factors focusing particularly on human interactions and the interface between people working within systems. This book will help instructors teach the topic of human factors.

Human Factors in Healthcare

Level One
Author: Debbie Rosenorn-Lanng
Publisher: OUP Oxford
ISBN: 0191649562
Category: Medical
Page: 224
View: 6294

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The majority of errors, litigation, and complaints in the health service are due to 'human factors', yet the term is still not widely understood and is sometimes used interchangeably to refer to team training or communication skills. Although including these, the subject of 'human factors' goes far beyond this to look at systems, environmental influences, and interactions with equipment, in addition to self-awareness and human interaction. All of these aspects are captured in Human Factors in Healthcare and are built into a new framework: the SHEEP model, which breaks down into five key areas: Systems, Human Interaction, Environment, Equipment, and Personal, providing a structured way to focus on adopting 'safety positive' behaviours. Written in a clear and engaging way, the book is ideal for clinicians and non-clinicians alike. Through the use of relevant real world healthcare examples and exercises the book encourages interaction and thinking, as well as illustrating how mistakes can be avoided. The book also sets out ways on how to improve the experience of patients and staff across healthcare, in particular focusing on how to improve patient safety. In light of regular news reports about patient care, Human Factors in Healthcare presents a timely and proactive approach to these issues and is essential reading for doctors, nurses, managers, and everyone working in the healthcare profession.

The Role of Human Factors in Home Health Care

Workshop Summary
Author: National Research Council,Division of Behavioral and Social Sciences and Education,Committee on Human-Systems Integration,Committee on the Role of Human Factors in Home Health Care
Publisher: National Academies Press
ISBN: 0309156297
Category: Medical
Page: 322
View: 3411

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The rapid growth of home health care has raised many unsolved issues and will have consequences that are far too broad for any one group to analyze in their entirety. Yet a major influence on the safety, quality, and effectiveness of home health care will be the set of issues encompassed by the field of human factors research--the discipline of applying what is known about human capabilities and limitations to the design of products, processes, systems, and work environments. To address these challenges, the National Research Council began a multidisciplinary study to examine a diverse range of behavioral and human factors issues resulting from the increasing migration of medical devices, technologies, and care practices into the home. Its goal is to lay the groundwork for a thorough integration of human factors research with the design and implementation of home health care devices, technologies, and practices. On October 1 and 2, 2009, a group of human factors and other experts met to consider a diverse range of behavioral and human factors issues associated with the increasing migration of medical devices, technologies, and care practices into the home. This book is a summary of that workshop, representing the culmination of the first phase of the study.

Handbook of Human Factors and Ergonomics in Health Care and Patient Safety, Second Edition


Author: Pascale Carayon
Publisher: CRC Press
ISBN: 1439830347
Category: Technology & Engineering
Page: 876
View: 5909

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The first edition of Handbook of Human Factors and Ergonomics in Health Care and Patient Safety took the medical and ergonomics communities by storm with in-depth coverage of human factors and ergonomics research, concepts, theories, models, methods, and interventions and how they can be applied in health care. Other books focus on particular human factors and ergonomics issues such as human error or design of medical devices or a specific application such as emergency medicine. This book draws on both areas to provide a compendium of human factors and ergonomics issues relevant to health care and patient safety. The second edition takes a more practical approach with coverage of methods, interventions, and applications and a greater range of domains such as medication safety, surgery, anesthesia, and infection prevention. New topics include: work schedules error recovery telemedicine workflow analysis simulation health information technology development and design patient safety management Reflecting developments and advances in the five years since the first edition, the book explores medical technology and telemedicine and puts a special emphasis on the contributions of human factors and ergonomics to the improvement of patient safety and quality of care. In order to take patient safety to the next level, collaboration between human factors professionals and health care providers must occur. This book brings both groups closer to achieving that goal.

Crisis Management in Acute Care Settings

Human Factors and Team Psychology in a High-Stakes Environment
Author: Michael St.Pierre,Gesine Hofinger,Robert Simon
Publisher: Springer
ISBN: 3319414275
Category: Medical
Page: 433
View: 3408

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This book is unique in providing a comprehensive overview of the human factors issues relevant to patient safety during acute care. By elucidating the principles of human behavior and decision-making in critical situations and identifying frequent sources of human error, it will help healthcare professionals provide safer, more effective treatment when dealing with emergencies characterized by uncertainty, high stakes, time pressure, and stress. The third edition has emerged from an ongoing synergistic relationship between clinicians and behavioral scientists on both sides of the Atlantic to update and enhance each chapter -- blending the strengths of the two professions into a readily accessible text. Among other improvements, readers will find sharper articulation of concepts and significantly more information on the organizational impact on individual and team performance. Crisis Management in Acute Care Settings is the required reference for all who are learning about, teaching, or providing acute and emergency healthcare. It will be of high value for undergraduate and graduate medical and nursing program and offer a much-needed resource for those who use high-fidelity healthcare simulation to teach teamwork.

Advances in Human Factors and Ergonomics in Healthcare

Proceedings of the AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare, July 27-31, 2016, Walt Disney World®, Florida, USA
Author: Vincent G. Duffy,Nancy Lightner
Publisher: Springer
ISBN: 3319416529
Category: Computers
Page: 465
View: 1477

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This book discusses the latest advances in human factors and ergonomics, focusing on methods for improving quality, safety, efficiency, and effectiveness in patient care. By emphasizing the physical, cognitive and organizational aspects of human factors and ergonomics applications, it reports on various perspectives, including those of clinicians, patients, health organizations and insurance providers. The book describes cutting-edge applications, highlighting the best practices of staff interactions with patients, as well as interactions with computers and medical devices. It also presents new findings related to improved organizational outcomes in healthcare settings, and approaches to modeling and analysis specifically targeting those work aspects unique to healthcare. Based on the AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare, held on July 27-31, 2016, in Walt Disney World®, Florida, USA, the book is intended as timely reference guide for both researchers involved in the design of healthcare systems and devices and healthcare professionals aiming at effective and safe health service delivery. Moreover, by providing a useful survey of cutting-edge methods for improving organizational outcomes in healthcare settings, the book also represents an inspiring reading for healthcare counselors and international health organizations.

Resilient Health Care, Volume 2

The Resilience of Everyday Clinical Work
Author: Robert L. Wears,Erik Hollnagel,Jeffrey Braithwaite
Publisher: Ashgate Publishing, Ltd.
ISBN: 1472437845
Category: Political Science
Page: 328
View: 1117

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Health systems everywhere are expected to meet increasing public and political demands for accessible, high-quality care. Policy-makers, managers, and clinicians use their best efforts to improve efficiency, safety, quality, and economic viability. One solution has been to mimic approaches that have been shown to work in other domains, such as quality management, lean production, and high reliability. In the enthusiasm for such solutions, scant attention has been paid to the fact that health care as a multifaceted system differs significantly from most traditional industries. Solutions based on linear thinking in engineered systems do not work well in complicated, multi-stakeholder non-engineered systems, of which health care is a leading example. A prerequisite for improving health care and making it more resilient is that the nature of everyday clinical work be well understood. Yet the focus of the majority of policy or management solutions, as well as that of accreditation and regulation, is work as it ought to be (also known as ‘work-as-imagined’). The aim of policy-makers and managers, whether the priority is safety, quality, or efficiency, is therefore to make everyday clinical work - or work-as-done - comply with work-as-imagined. This fails to recognise that this normative conception of work is often oversimplified, incomplete, and outdated. There is therefore an urgent need to better understand everyday clinical work as it is done. Despite the common focus on deviations and failures, it is undeniable that clinical work goes right far more often than it goes wrong, and that we only can make it better if we understand how this happens. This second volume of Resilient Health Care continues the line of thinking of the first book, but takes it further through a range of chapters from leading international thinkers on resilience and health care. Where the first book provided the rationale and basic concepts of RHC, the Resilience of Everyday Clinical Work breaks new ground by analysing everyday work situations in primary, secondary, and tertiary care to identify and describe the fundamental strategies that clinicians everywhere have developed and use with a fluency that belies the demands to be resolved and the dilemmas to be balanced. Because everyday clinical work is at the heart of resilience, it is essential to appreciate how it functions, and to understand its characteristics.

Beating Stress in the NHS


Author: Ruth Chambers,Anthony L. Schwartz,Elizabeth Boath
Publisher: Radcliffe Publishing
ISBN: 9781857759273
Category: Job stress
Page: 160
View: 1141

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All pressure is not harmful. A certain amount of pressure can enhance performance. But excessive, unrelenting negative pressure results in individuals experiencing stress. This book focuses on the why, when and how stress occurs from working in the health service, and on advisable approaches to take, from the perspectives of the practitioner, the workplace team, and health care organization.

Beyond the Checklist

What Else Health Care Can Learn from Aviation Teamwork and Safety
Author: Suzanne Gordon,Patrick Mendenhall,Bonnie Blair O'Connor
Publisher: Cornell University Press
ISBN: 0801465346
Category: Medical
Page: 272
View: 8048

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The U.S. healthcare system is now spending many millions of dollars to improve "patient safety" and "inter-professional practice." Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal? Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and teamwork. In response to a series of human-error caused crashes, the airline industry developed the system of job training and information sharing known as Crew Resource Management (CRM). Under the new industry-wide system of CRM, pilots, flight attendants, and ground crews now communicate and cooperate in ways that have greatly reduced the hazards of commercial air travel. The coauthors of this book sought out the aviation professionals who made this transformation possible. Beyond the Checklist gives us an inside look at CRM training and shows how airline staff interaction that once suffered from the same dysfunction that too often undermines real teamwork in health care today has dramatically improved. Drawing on the experience of doctors, nurses, medical educators, and administrators, this book demonstrates how CRM can be adapted, more widely and effectively, to health care delivery. The authors provide case studies of three institutions that have successfully incorporated CRM-like principles into the fabric of their clinical culture by embracing practices that promote common patient safety knowledge and skills.They infuse this study with their own diverse experience and collaborative spirit: Patrick Mendenhall is a commercial airline pilot who teaches CRM; Suzanne Gordon is a nationally known health care journalist, training consultant, and speaker on issues related to nursing; and Bonnie Blair O'Connor is an ethnographer and medical educator who has spent more than two decades observing medical training and teamwork from the inside.

Advances in Human Factors and Ergonomics in Healthcare and Medical Devices

Proceedings of the AHFE 2017 International Conferences on Human Factors and Ergonomics in Healthcare and Medical Devices, July 17–21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA
Author: Vincent Duffy,Nancy Lightner
Publisher: Springer
ISBN: 331960483X
Category: Computers
Page: 633
View: 9733

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This book discusses the latest advances in human factors and ergonomics, focusing on methods for improving quality, safety, efficiency, and effectiveness in patient care. By emphasizing the physical, cognitive, and organizational aspects of human factors and ergonomics applications, it presents various perspectives, including those of clinicians, patients, health organizations, and insurance providers. The book describes cutting-edge applications, highlighting best practices for staff interactions with patients, as well as interactions with computers and medical devices. It also presents new findings related to improved organizational outcomes in healthcare settings, and approaches to modeling and analysis specifically targeting those work aspects unique to healthcare. Based on the AHFE 2017 International Conference on Human Factors and Ergonomics in Healthcare and Medical Devices, held on July 17–21, 2017, in Los Angeles, California, USA, the book is intended as a timely reference guide for both researchers involved in the design of healthcare systems and devices and for healthcare professionals working to deliver safe and effective health service. Moreover, by providing a useful survey of cutting-edge methods for improving organizational outcomes in healthcare settings, the book also represents a source of inspiration for healthcare counselors and international health organizations.

Fieldwork for Healthcare

Guidance for Investigating Human Factors in Computing Systems
Author: Dominic Furniss,Rebecca Randell,Aisling Ann O’Kane,Svetlena Taneva
Publisher: Morgan & Claypool Publishers
ISBN: 1627053220
Category: Computers
Page: 146
View: 6486

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Conducting fieldwork for investigating technology use in healthcare is a challenging undertaking, and yet there is little in the way of community support and guidance for conducting these studies. There is a need for better knowledge sharing and resources to facilitate learning. This is the second of two volumes designed as a collective graduate guidebook for conducting fieldwork in healthcare. This volume brings together thematic chapters that draw out issues and lessons learned from practical experience. Researchers who have first-hand experience of conducting healthcare fieldwork collaborated to write these chapters. This volume contains insights, tips, and tricks from studies in clinical and non-clinical environments, from hospital to home. This volume starts with an introduction to the ethics and governance procedures a researcher might encounter when conducting fieldwork in this sensitive study area. Subsequent chapters address specific aspects of conducting situated healthcare research. Chapters on readying the researcher and relationships in the medical domain break down some of the complex social aspects of this type of research. They are followed by chapters on the practicalities of collecting data and implementing interventions, which focus on domain-specific issues that may arise. Finally, we close the volume by discussing the management of impact in healthcare fieldwork. The guidance contained in these chapters enables new researchers to form their project plans and also their contingency plans in this complex and challenging domain. For more experienced researchers, it offers advice and support through familiar stories and experiences. For supervisors and teachers, it offers a source of reference and debate. Together with the first volume, Fieldwork for Healthcare: Case Studies Investigating Human Factors in Computing systems, these books provide a substantive resource on how to conduct fieldwork in healthcare. Table of Contents: Preface / Acknowledgments / Ethics, Governance, and Patient and Public Involvement in Healthcare / Readying the Researcher for Fieldwork in Healthcare / Establishing and Maintaining Relationships in Healthcare Fields / Practicalities of Data Collection in Healthcare Fieldwork / Healthcare Intervention Studies “In the Wild” / Impact of Fieldwork in Healthcare: Understanding Impact on Researchers, Research, Practice, and Beyond / References / Biographies

Health Care Comes Home

The Human Factors
Author: National Research Council,Division of Behavioral and Social Sciences and Education,Board on Human-Systems Integration,Committee on the Role of Human Factors in Home Health Care
Publisher: National Academies Press
ISBN: 0309212367
Category: Medical
Page: 202
View: 7652

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In the United States, health care devices, technologies, and practices are rapidly moving into the home. The factors driving this migration include the costs of health care, the growing numbers of older adults, the increasing prevalence of chronic conditions and diseases and improved survival rates for people with those conditions and diseases, and a wide range of technological innovations. The health care that results varies considerably in its safety, effectiveness, and efficiency, as well as in its quality and cost. Health Care Comes Home reviews the state of current knowledge and practice about many aspects of health care in residential settings and explores the short- and long-term effects of emerging trends and technologies. By evaluating existing systems, the book identifies design problems and imbalances between technological system demands and the capabilities of users. Health Care Comes Home recommends critical steps to improve health care in the home. The book's recommendations cover the regulation of health care technologies, proper training and preparation for people who provide in-home care, and how existing housing can be modified and new accessible housing can be better designed for residential health care. The book also identifies knowledge gaps in the field and how these can be addressed through research and development initiatives. Health Care Comes Home lays the foundation for the integration of human health factors with the design and implementation of home health care devices, technologies, and practices. The book describes ways in which the Agency for Healthcare Research and Quality (AHRQ), the U.S. Food and Drug Administration (FDA), and federal housing agencies can collaborate to improve the quality of health care at home. It is also a valuable resource for residential health care providers and caregivers.

Space Planning Basics


Author: Mark Karlen
Publisher: John Wiley & Sons
ISBN: 1118174348
Category: Architecture
Page: 240
View: 7319

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Space planning involves much more than sketching a preliminary floor plan. A designer must take a client's programming needs into account and must also consider how other factors such as building codes and environmental factors affect a spatial composition. Space Planning Basics, now in its Third Edition, offers a highly visual, step-by-step approach to developing preliminary floor plans for commercial spaces. The book provides tools for visualizing space and walks the designer through other considerations such as building code requirements and environmental control needs. Specific programming techniques covered include matrices, bubble diagrams, CAD templates, block plans, and more. New to this edition are coverage of the basics of stair design, an essential aspect for planning spaces.

Handbook of Human Factors in Medical Device Design


Author: Matthew Bret Weinger,Michael E. Wiklund,Daryle Jean Gardner-Bonneau
Publisher: CRC Press
ISBN: 9781420063516
Category: Technology & Engineering
Page: 844
View: 5024

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Developed to promote the design of safe, effective, and usable medical devices, Handbook of Human Factors in Medical Device Design provides a single convenient source of authoritative information to support evidence-based design and evaluation of medical device user interfaces using rigorous human factors engineering principles. It offers guidance on user-centric design supported by discussions of design issues, case studies, and examples. The book sets the foundation with coverage of fundamental topics such as aligning the interactive nature of medical devices to the expected use environments ranging from hospitals and ambulances to patients’ homes, drawing on anthropometric and biomechanical data to ensure that designs match the intended users’ bodies and physical abilities, and conducting usability tests and other evaluations to ensure that devices perform as intended. It then focuses on applied design issues, offering guidance on the design of specific types of devices and designing devices for particular use environments. Adapted in part from established design standards and conventions, the design guidance presented in this work distills professional judgment extracted from the contributing authors’ years of experience in applied analysis and design. Written in true handbook style, each chapter stands alone and includes tables, illustrations, and cross references, allowing you to quickly find the exact information you need. Most chapters begin with a general introduction to the selected topic, followed by the presentation of general and special design considerations and then specific, numbered design guidelines. The book also presents a listing of resources, literature, and website references. It not only focuses on the human factors issues that arise when developing medical devices, it supplies the necessary guidance to resolve them.

Emergency Care and the Public's Health


Author: Jesse M. Pines,Jameel Abualenain,James Scott,Robert Shesser
Publisher: John Wiley & Sons
ISBN: 1118779797
Category: Medical
Page: 232
View: 4866

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As US health care systems undergo a period of transformative change, so too will emergency care, and more specifically emergency departments. This transformation will include: The development of new diagnostic, therapeutic, and information technologies A growing need to prepare and respond to emerging public health threats The expansion of the role of allied health professionals to address the workforce crisis Novel expectations for care coordination The fundamental economics of emergency care under new payment models, and The key relationship with American law. Emergency Care and the Public's Health explores the complex role of emergency care in the context of these changes and as an increasingly vital component of health care systems both within and outside the US. From an expert emergency medicine team, this new title is a reference for emergency care and critical care providers, allied health professionals and hospital administrators. It is also for relevant for public policy and healthcare policy professionals.

The Changing Face of Health Care Social Work, Third Edition

Opportunities and Challenges for Professional Practice
Author: Sophia F. Dziegielewski, PhD, LCSW
Publisher: Springer Publishing Company
ISBN: 0826119433
Category: Social Science
Page: 484
View: 3917

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This third edition of a best-selling social work text reflects the dramatic changes that have taken place in our health care environment since the second edition was published in 2004óand will likely continue to take place. It is a practical guide for social workers who must navigate our complex health care environment and accept new challenges while adapting to continual change. The book encompasses many facets of professional health care social work within the U.S. health care system, across key health care settings and with numerous different patient populations. The book is also a call to action for social workers, who today must not only be therapeutically effective but must be professionally competitive with other health care providers that claim similar treatment strategies and techniques. Permeating the third edition is a strong emphasis on the importance of developing best practices that are evidence-based, supportive, and ethically accountable while remaining time-limited and cost-effective. Each chapter contains a Glossary, Questions for Further Study, and a list of relevant websites. At the end of each chapter, a ìFuture Directionsî section helps social workers understand what to expect and how to prepare for changes in order to practice successfully. This third edition additionally encompasses updated professional profiles for diverse arenas of practice and is accompanied by an Instructorís Manual that provides a test bank, activities designed to enhance learning, and a sample syllabus. Completely new or updated sections examine: Mental health parity Changes in billing Evidence-based practice strategy Electronic record keeping and other advances in health technology Information related to the DSM-5 Protecting yourself legally in your documentation Protecting the privacy of the client Supervision in the health care setting The importance of teamwork and collaboration Social work in the military and VA settings Safety planning

Systems Engineering Approach to Medical Automation


Author: Robin Felder,Majd Alwan,Mingjun Zhang
Publisher: Artech House
ISBN: 1596931655
Category: Electronic books
Page: 299
View: 5636

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The book offers you a solid understanding of medical automation principles and the latest applications in the field. You discover how computers and devices can be used to schedule personnel and services, and help maintain a just-in-time, lean, and more affordable medical services. You learn how to automate your pharmacy and laboratory services for maximum profit and minimum turnaround time. Moreover, this forward-looking book helps you determine how nanotechnology is evolving to solve difficult medical challenges.

Human Resources in Healthcare, Health Informatics and Healthcare Systems


Author: Kabene, Stéfane M.
Publisher: IGI Global
ISBN: 1615208860
Category: Computers
Page: 378
View: 5455

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While many countries enjoy the benefits of modern healthcare systems and social and economic policies that improve life expectancy, many countries still have high maternal and infant mortality rates, struggle with infectious diseases, and face critical human resource shortages in healthcare. Human Resources in Healthcare, Health Informatics and Healthcare Systems addresses two major problems that threaten the health of the human race. The first of which is the lack of human resources in healthcare. We need to ensure that we have an adequate number of healthcare professionals who are highly motivated and properly trained. Furthermore, we need to ensure that they have the latest health technology at their disposal, which is the second major issue facing the world today. The world s most respected scholars and practitioners describe their experiences and propose possible theoretical and practical solutions in this relevant and timely handbook.

Outbreak Investigation, Prevention, and Control in Health Care Settings: Critical Issues in Patient Safety


Author: Kathleen Meehan Arias
Publisher: Jones & Bartlett Learning
ISBN: 9781449633134
Category: Medical
Page: 435
View: 6240

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In today's era, we are forced to realize that outbreaks can occur at any moment. From anthrax to the avian flu, potential outbreaks can spread rapidly through air, water, and other means. Hospital personnel are now being trained to understand and monitor outbreaks in health care facilities. Professionals both in the private health care sector and the public health system now need to recognize, investigate, control and prevent these outbreaks. Outbreak Investigation, Prevention, and Control in Health Care Settings is a timely resource for health care professionals inside and outside of the hospital covering topics such as: Epidemiology Surveillance Programs in Hospital Settings Organisms and Diseases Associated with Outbreaks Ambulatory Care Acute Care Long-Term Care Pseudo-Outbreaks Investigation Control The Second Edition has been completely updated with current information, tables, statistics and suggested readings.

Managing Human Resources in Health Care Organizations


Author: Leiyu Shi,Professor Johns Hopkins Bloomberg School of Public Health Baltimore Maryland Director Johns Hopkins Primary Care Policy Center Leiyu Shi
Publisher: Jones & Bartlett Publishers
ISBN: 1449630375
Category: Medical
Page: 412
View: 4556

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Light on complex theoretical language, this relevant, accessible text offers a hands-on approach to studying human resources in various healthcare systems such as hospitals, integrated healthcare systems, managed care settings, private practices, and public health clinics. The book can be used as a stand-alone textbook in undergraduate or graduate level courses on human resources. With its practice-oriented approach, it is also a valuable resource for current health care organizations.