Case Studies for Organizational Communication

Understanding Human Processes
Author: Joann Keyton,Pamela Shockley-Zalabak
Publisher: Oxford University Press, USA
ISBN: 9780195386721
Category: Language Arts & Disciplines
Page: 374
View: 4390

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Case studies offer students the opportunity to explore critical incidents and develop effective strategies for resolution. Featuring the exclusive, real-life case studies of top communication scholars, Case Studies for Organizational Communication: Understanding Communication Processes, Third Edition, employs a unique applied approach that allows students to use their knowledge of organizational communication to analyze typical organizational problems. Edited by Joann Keyton and Pamela Shockley-Zalabak, the book includes a variety of open-ended cases that encourage lively classroom discussions. This format also provides instructors with greater flexibility in connecting case assignments to their primary text. Now in its third edition, the book is enhanced by an updated companion website (www.oup.com/us/keytonshockley) featuring instructor resources and case studies from previous editions. Two new sections--"Organizations and Their Stakeholders" and "Organizational Crisis"--and twenty-one new readings address a variety of issues, including organizational technology, teamwork and group processes, decision-making and problem-solving, and diversity. A flexible supplement covering a broad range of contexts and situations, Case Studies for Organizational Communication, Third Edition, is an essential resource for helping students devise successful communication strategies.

Case Studies for Organizational Communication

Understanding Communication Processes
Author: Joann Keyton,Pamela Shockley-Zalabak
Publisher: N.A
ISBN: 9781931719612
Category: Business & Economics
Page: 421
View: 7868

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Keyton (communication studies, University of Kansas) and Shockley-Zalabak (communication, University of Colorado-Colorado Springs) collect 40 cases on verbal, nonverbal, written, and electronic communication in different organizational settings. The open-ended cases allow students to develop alternatives for solving the real-life problems presented

Case Studies for Organizational Communication

Understanding Communication Processes
Author: Joann Keyton,Pamela Shockley-Zalabak
Publisher: Oxford University Press
ISBN: 9780195330595
Category: Business & Economics
Page: 421
View: 3054

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Keyton (communication studies, University of Kansas) and Shockley- Zalabak (communication, University of Colorado-Colorado Springs) collect 40 cases on verbal, nonverbal, written, and electronic communication in different organizational settings.

Organizational Communication: Approaches and Processes


Author: Katherine Miller,Joshua Barbour
Publisher: Cengage Learning
ISBN: 1305142713
Category: Social Science
Page: 352
View: 8414

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ORGANIZATIONAL COMMUNICATION: APPROACHES AND PROCESSES presents organizational communication from both a communication and managerial perspective. Professor Miller's clear writing style and consistent use of examples and case studies result in a text that you'll find easy to understand. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Case Studies in Organizational Communication: Ethical Perspectives and Practices

Ethical Perspectives and Practices
Author: Steve Kent May,Steve May
Publisher: SAGE
ISBN: 1412983096
Category: Business & Economics
Page: 355
View: 2820

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The Second Edition of Case Studies in Organizational Communication: Ethical Perspectives and Practices, by Dr. Steve May, integrates ethical theory and practice to help strengthen readers' awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases.

Communication and Organizational Culture

A Key to Understanding Work Experiences
Author: Joann Keyton
Publisher: SAGE Publications
ISBN: 1483360156
Category: Business & Economics
Page: 232
View: 6980

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This book provides a clear and concise introduction to the different approaches to studying organizational culture. Joann Keyton introduces the basic elements—assumptions, values, and artifacts—of organizational culture, draws on communication and management research findings, and integrates practical applications throughout the text. The book helps students to identify and read organizational culture through different lenses, create cultural interpretations, and ultimately make informed work and employment decisions.

Stretching Boundaries: Cases in Organizational and Managerial Communication


Author: Jeremy Fyke,Jeralyn Faris,Patrice M. Buzzanell
Publisher: Routledge
ISBN: 1135038511
Category: Language Arts & Disciplines
Page: 293
View: 4203

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Stretching Boundaries: Cases in Organizational and Managerial Communication focuses on non-traditional organizations in a variety of contexts. Because cases range from small family-owned entrepreneurships and cybervetting to provincial egovernment democratic movements in China, this supplemental text enables a reexamination of the boundaries of traditional organizational contexts. Cases delve into organizing structures, relationships, and visions for global not-for-profits, hybrid, creative industry, and entrepreneurial organizations. This book stands to benefit instructors and students in at least four ways. First, it provides instructors with an application-based teaching tool to help spark discussion. Second, students will find the case studies interesting and applicable to their future work lives, especially undergraduates who will soon be in the work force. Additionally, cases help students grasp course materials that may be otherwise challenging. Finally, for graduate students, the book encourages reflection on important topics for future research.

Fundamentals of Organizational Communication Revel Access Code


Author: Pamela S. Shockley-zalabak
Publisher: Pearson
ISBN: 9780134002262
Category:
Page: N.A
View: 7382

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REVEL for" Fundamentals of Organizational Communication "helps students develop the knowledge, sensitivity, skills, and values critical for organizational communication. Utilizing a competency-based approach, author Pamela Shockley-Zalabak blends theory, analysis, and practice to provide a practical and engaging introduction to the field. REVEL is Pearson s newest way of delivering our respected content. Fully digital and highly engaging, REVEL offers an immersive learning experience designed for the way today's students read, think, and learn. Enlivening course content with media interactives and assessments, REVEL empowers educators to increase engagement with the course, and to better connect with students. NOTE: REVEL is a fully digital delivery of Pearson content. This ISBN is for the standalone REVEL access card. In addition to this access card, you will need a course invite link, provided by your instructor, to register for and use REVEL. "

Collaborative Communication Processes and Decision Making in Organizations


Author: Nikoi, Ephraim
Publisher: IGI Global
ISBN: 1466644796
Category: Business & Economics
Page: 410
View: 5746

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Although organizational decision-making can be very complex, the understanding of technology applications is significant in not only determining the usefulness of virtual groups in organizations, but also in the designing of electronic collaborative activities. Collaborative Communication Processes and Decision Making in Organizations focuses on the role of technology in organizational decision-making processes and activities, providing academics and management teams with current research in the field of virtual teams in organizations. This publication is an essential resource for instructors and students of organization and group communication, and institutions that have networks of offices and employees in multiple geographical locations.

The New Handbook of Organizational Communication

Advances in Theory, Research, and Methods
Author: Fredric M. Jablin,Linda L. Putnam
Publisher: SAGE
ISBN: 9781412915250
Category: Business & Economics
Page: 911
View: 8984

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Organizational communication as a discipline grew tremendously over the latter part of the twentieth century, but accompanying that growth has been a struggle to establish a clear identity for the field. The ongoing evolution of complex organizations in an equally complex global environment has scholars continuing to define and redefine the focus, boundaries, and future of the field. The New Handbook of Organizational Communication is a landmark volume that weaves together the various threads of this interdisciplinary area of scholarship.

Strategic Organizational Communication

In a Global Economy
Author: Charles Conrad,Marshall Scott Poole
Publisher: John Wiley & Sons
ISBN: 1444338633
Category: Language Arts & Disciplines
Page: 506
View: 5227

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Organizations are a key to understanding society's beliefs, values, structures, practices, tensions. People determine the overall strategies they use to operate the societies they live in, though they are largely unaware of the process by which these choices are made. This book shows how any strategy of organization, including its design, system of motivation and control, form of leadership, and relationship to communication technologies, can be harnessed, empowering people to manage these structures, rather than be managed by them. Keeping a sophisticated and approachable style that has made it a standard for over twenty years, "Strategic Organizational Communication" engages readers in a comprehensive discussion of organizational communication theories. This updated seventh edition includes: Coverage of recent events and their ethical dimensions, including the bank crisis and bailouts in the US and UK A nuanced, in-depth discussion of technology, and a new chapter on organizational change New and revised case studies for a fresh view on perennial topics, incorporating a global focus throughout Online Instructors' Manual, including sample syllabi, tips for using the case studies, test questions, and supplemental case studies

Apollo, Challenger, Columbia

the decline of the space program : a study in organizational communication
Author: Phillip K. Tompkins,Emily V. Tompkins
Publisher: Roxbury Pub Co
ISBN: N.A
Category: Business & Economics
Page: 288
View: 3678

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The Agency of Organizing

Perspectives and Case Studies
Author: Boris H. J. M. Brummans
Publisher: Routledge
ISBN: 1317223233
Category: Language Arts & Disciplines
Page: 240
View: 6288

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The Agency of Organizing explains why the notion of agency is central to understanding what organizations are, how they come into existence, continue to exist, or fade away, and how they function. Written by leading organizational communication scholars, the chapters in this edited volume present seven different theoretical perspectives on agency in the dynamics of organizing. Authors discuss how they conceptualize agency from their own perspective and how they propose to investigate agency empirically in processes of organizing by using specific methods. Through insightful case studies, they demonstrate the value of these perspectives for organizational research and practice.

Managing Organizations

Current Issues
Author: Stewart R Clegg,Cynthia Hardy,Walter R Nord
Publisher: SAGE
ISBN: 1446205304
Category: Business & Economics
Page: 288
View: 8410

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In Managing Organizations Stewart Clegg, Cynthia Hardy and Walter Nord explore the major issues and debates in management and organization. The textbook addresses key topics such as leadership, decision-making and innovation in organizations alongside such themes as diversity, globalization and ecology. Students and teachers of management will find this a comprehensive and wide-ranging resource on the core issues for contemporary managers and organizations.

Assessing Organizational Communication

Strategic Communication Audits
Author: Cal W. Downs,Allyson D. Adrian
Publisher: Guilford Press
ISBN: 1462506607
Category: Language Arts & Disciplines
Page: 292
View: 8413

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This essential guide offers a detailed framework for assessing communication processes within an organization and using the results to develop improved organizational strategies. Presented in clear, accessible prose are the "tools of the trade" for planning and initiating audits, gathering data using a wide variety of methodologies, analyzing the findings, and preparing effective reports. Throughout, practical examples drawn from the authors' influential work in the field help readers understand the real-world applications of the concepts discussed and gain skills for creative problem solving. A successor volume to Cal Downs's popular Communication Audits, the book has been extensively rewritten with many new topics and two entirely new chapters reflecting today's critical issues and best practices. It will serve as both an authoritative primer for human resource and management consultants and a comprehensive text for undergraduate and graduate students in organizational communication.

Destructive Organizational Communication

Processes, Consequences, and Constructive Ways of Organizing
Author: Pamela Lutgen-Sandvik,Beverly Davenport Sypher
Publisher: Routledge
ISBN: 1135856397
Category: Business & Economics
Page: 424
View: 1268

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This volume provides an in-depth consideration of destructive communication in organizations -- including workplace bullying, racism, stress, and harassment. It brings together communication scholars from theoretical and applied perspectives to assess current understandings, explore ways to integrate theory and practice, identify areas for change, and outline a research agenda for the coming decade. Each chapter examines a specific aspect of destructive organizational communication, reviews existing theory and research about that communicative form or ideology, suggests fruitful possibilities for application, and suggests key areas for further study. As such, the book opens a dialogue among communication scholars that explores destructive communication in organizations and addresses the following key components: the central issues and concerns regarding destructive organizational communication, current scholarly contributions to both applied and theoretical understanding of these issues, approaches to integrate applied/experienced and theoretical/conceptual perspectives in ways that inform one another and improve organizational considerations for varied stakeholders, and suggestions for a future research agenda for those interested in ameliorating the destructive side of organizational communication. Overall, the collection provides a basic understanding of the different types of destructive communication in organizations, the processes through which these interactions occur, the consequences to individuals and organizations, and the potential for organizing in more constructive, civil ways. This volume will be an excellent resource for scholars and researcher studying organizational communication, and graduate and advanced undergraduate students in organizational communication. It will also resonate with managers dealing with hostile workplaces, and organizational members trying to understand their current experiences. The book will serve as an excellent textbook for advanced undergraduate and graduate courses in organizational communication.

Transformative Practice and Research in Organizational Communication


Author: Salem, Philip J.,Timmerman, Erik
Publisher: IGI Global
ISBN: 1522528245
Category: Business & Economics
Page: 367
View: 328

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Communication creates organizations, and the ways individuals communicate determines the functions and processes of organizations. Understanding communication challenges is necessary in order to understand organizational successes and organizational change. Transformative Practice and Research in Organizational Communication is an essential reference publication featuring the latest scholarly research on the practice of organizational communication. The chapters cover a range of topics such as business expertise, social media, and capitalism. This book is ideally designed for academicians, students, professionals, and managers seeking current research on organizational communication practices.

Supervision: Setting People Up for Success


Author: Charlene Cassidy,Bob Kreitner
Publisher: Cengage Learning
ISBN: 1111785600
Category: Business & Economics
Page: 480
View: 9603

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Help future and current supervisors reach their full potential and inspire those working for them to achieve their best with Cassidy/Kreitner's SUPERVISION: SETTING PEOPLE UP FOR SUCCESS. This much-anticipated text from successful professional Cassidy and experienced author Kreitner emphasizes the skills that are most important for success in today's new economy, including exceptional communication and training skills as well as extraordinary people skills. The book provides a solid foundation in supervision basics, including planning, organizing, staffing, recruitment, decision-making, motivating employees, leading teams, handling conflicts, and much more. To support the book's underlying theme of setting employees up for success, each chapter emphasizes the most effective strategies and techniques for becoming a highly effective supervisor. Students gain a solid understanding of the vast responsibilities today's supervisors face and how to best approach these responsibilities, including the management of diverse and virtual teams. The text's clear presentation weaves engaging interviews, intriguing case studies, and extensive real-world examples throughout each chapter to demonstrate how supervisors can spend more time setting their employees up for success and less time controlling and disciplining. A unique skills-based Supervisor's Toolkit contains checklists, communication logs, self-assessment tools, and other critical supervision resources. Prepare your students to set people up for success as they achieve their personal best as effective supervisors in business today with Cassidy/Kreitner's unique SUPERVISION: SETTING PEOPLE UP FOR SUCCESS. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Organization as Communication

Perspectives in Dialogue
Author: Steffen Blaschke,Dennis Schoeneborn
Publisher: Routledge
ISBN: 1317228545
Category: Language Arts & Disciplines
Page: 256
View: 9279

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The idea that communication constitutes organization (CCO) provides a unique perspective to organization studies by highlighting the fundamental and formative role of communication for organizational phenomena of various kinds. The book features original works that address the idea of organization as communication in the light of other theories, related concepts, as well as the tension between strategy and emergence. The first set of chapters discusses the idea of organization communication in the light of critical works of European scholars (Habermas, Honneth, and Günther). The second set of chapters reflects on a range of concepts such as institutions, routines, and leadership from a CCO perspective. The final set of chapters examines the tension between strategic and emergent communication by drawing on new methodology and empirical evidence. The chapters are set into dialogue with some of the most prominent proponents of CCO scholarship. The book offers an important contribution to CCO thinking by adding European perspectives on organization as communication. It connects the primarily North American approach and European traditions of theoretical thought to existing debates in communication and organization studies.